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The Paddock Club

2.8

About this business

Location details

4824 Smallwood Rd, Columbia, SC, 29223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.8319 reviews
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Ian B.'s profile image
Ian B. 
7 years ago

Nice leasing department When I was recently looking for a place to live, I stopped by the office and the assistant manager showed me around and gave me good information on the complex. While I didn't end up relocating to Columbia, I felt my visit was very informative. 

Jacqueline M.'s profile image
Jacqueline M. 
10 years ago

Great location The Paddock Club is great place to live. The area is safe and the landscaping is well maintained. The complex has a lake to fish, pool, workout room and a dog park. The location is very convenient to highways, shopping and restaurants. The apartments are also located in a great school district. The staff is very friendly and helpful, also maintenance is handled quickly. Come take a look you won't be disappointed. 

Totlyn O.'s profile image
Totlyn O. 
10 years ago

HOMELY AND ECO-FRIENDLY The environment is perfect for lovers of the outdoors-have a calming meditative walk, with your pup, by the lake, where you can mindlessly feed the ducks or fish with your family. With outside grilling, this large community is quiet, with maintenance crew on point. Apartment rooms are large with more than adequate parking for visitors and residents. Quite homely, near popular shopping centers! 

Timur H.'s profile image
Timur H. 
a year ago

Overrated 1. staff is rude unless you're giving them money, but they would rather threaten you with an eviction 5 days into the month to get some new residents in then to be courteous. 2. maintenance team is constantly changing. their work is mediocre at best. 3 work orders later, the kitchen sink faucet and stove still didn't work properly. In the process of "fixing" things, they entered my property without leaving a note, work order, or a call. you only knew they were there because the kitchen towels were used for their wo... read more

Business response:

Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations. 

David S.'s profile image
David S. 
2 years ago

Do not waste your time or money The property is really nice during the day, but it does have several downsides. There are periods of car break ins and it doesn't feel safe at night. Trash is constantly an issue. Another huge problem is that the property can't keep maintenance people because of the MASSIVE workload MAA requires of their maintenance team. It takes way too long for work orders to be done because of this and I have seen times where tenants get to a point of being so mad that they leave the property. MAA does not... read more

Business response:

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at ResidentCare@maac.com and allow us 48 business hours for a response. 

Ray V.'s profile image
Ray V. 
3 years ago

No maintenance Moved in here three weeks ago, didn't try to use dishwasher (which is obviously new) until three days ago. When I did, dishwasher tipped over, because it was not properly installed... the screws to hold it to the counter were never put in. Told office, then tried to run it anyhow, and it doesn't turn on. Office originally said "we will have maintenance come tomorrow", then when I went back to say it didn't run at all "tomorrow morning" told it would be later that day. When I went back the third day, was told "... read more

Business response:

Hello, we welcome the opportunity to turn your experience around. Please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can better understand your situation. Thank you, The Paddock Club Columbia 

Toni H.'s profile image
Toni H. 
4 years ago

Amenities Suck I’ve lived here over 3 years and the amenities suck. The gazebo is pretty much the only thing I even care about, now all of a sudden they tell me, no one can go in the gazebo when the pool is closed. That was never the case before. Even when the pool is open, I’ve had to go to the office EVERYTIME to get them to unlock the gates, that are supposed to be unlocked at all times during office hours. The gym has been closed on multiple occasions I’ve went to it. This place sucks! I recommend not renting here! 

Business response:

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you. Take care! 

Kayla M.'s profile image
Kayla M. 
8 years ago

AWFUL!!!! Stolen car, break ins etc! DO NOT MOVE HERE! It has been a complete nightmare since day one! Our garbage dispoal broke after a week and FLOODED our kitchen. It took a MONTH to get a new one. The A/C went out in the middle of summer, the pool opened MONTHS after it was suppose to. My family (a 1 year old, my husband and myself who was 8 months pregnant) went swimming in the “open” pool. A few hours later Hannah comes out and says “you don’t want to swim in that the chemicals aren’t right” no signs were posted and th... read more

Business response:

We are very sorry to hear of your dissatisfaction. It is our goal to provide our residents with a comfortable and easy living experience, so we are saddened to hear you have encountered so many issues. We'd love to speak with you directly about your experience with our pool, your disposal, and the unfortunate incident with your car in order to offer an apology and try to make things right. Please stop by our leasing office or call us at 866-620-1130 whenever convenient for you. 

Mixhelle J.'s profile image
Mixhelle J. 
8 years ago

Trash and Gun Shots not from Ft. Jackson either I live here for 4 years. They tried to increase rent $80/mo every time there was a renewal. The apartment was infested with nats and the only time something was fixed was when it sat for weeks. Work orders were stamped completed when they were not. The office manager was the worse person I've ever dealt with. There were dead rats by the only garbage dumpster located at the entrance/exit of the complex. The rents are low for the area but you get what you pay for. The apartment w... read more

Business response:

We offer our sincerest apologies on the below-standard experience you have had at The Paddock Club Columbia. Providing the highest level of service to our residents is of the utmost importance to us. We greatly appreciate your feedback and are actively working to improve in these areas. Please give us a call at your earliest convenience at 866-620-1130, so that we may quickly and efficiently resolve these issues. 

Frequently asked questions about The Paddock Club

How is The Paddock Club rated?

The Paddock Club has a 2.8 star rating with 319 reviews. 

When is The Paddock Club open?

The Paddock Club is closed now. It will open tomorrow at 9:00 a.m.