This profile has been claimed by the business owner or representative.
The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
Get directions
Worker's are nice and friendly love the machines and table games great food
Business response:
We are delighted to hear about your positive experience with our friendly staff, gaming options and great food. Thank you for choosing The Queen Baton Rouge.
Most machines I like to play will not give playback. Though I like to play, I have to limit my playing time there. I am never offered gift other people get.
Business response:
Thank you for your feedback. We understand your concerns about machine playback and rewards distribution. Please call us at (225) 709-7777 to discuss your experience in detail.
I had great experience I enjoyed the waitress but I lose more den I win but hope one day I get blessed
Business response:
We are delighted to hear about your great experience and wonderful service from our waitress. Thank you for choosing The Queen Baton Rouge.
Had a good time
Business response:
We are delighted to hear you had a good time at The Queen Baton Rouge! Your positive feedback means a lot to us.
The casino was clean, well organized, and we felt secure in our surroundings. Even had a pretty good drink, good late lunch (Big Chicken) and a Good variety of games. It was a Great date night for my wife and I of 38 plus years.
Business response:
We're absolutely thrilled to hear you had a great date night at The Queen Baton Rouge! Thank you for sharing your experience with us.
The Queen was very exciting, it was my first time being there. The atmosphere was GREAT! I did managed to find a few of the games I liked to play/ give a donation to (haha). We really enjoyed BIG CHICKEN and our drinks./we will be returning, being that we do live here in the Baton Rouge area.
Business response:
Thank you for your wonderful feedback, Kathy! We are thrilled to hear that you enjoyed your time at The Queen Baton Rouge. Looking forward to welcoming you back soon.
We were there on Mothers day! The food was delicious, however the service was poor. We waited for 2 hours before our appetizers or meal was served and that was after speaking with a manger to rectify the problem. She remedied the problem and allowed us a free meal. This is a wonderful establishment and I enjoy coming, but when there is a large event service needs to be better.
Business response:
Hi Ms. Clarice, My name is Brad Johnson, I am the Directo of Food & Beverage here at The Queen. I want to start off by apologizing for our service not being up to the standards we set, and you deserve. Like most establishments, we are working on getting new team member hired so that we can better serve, for an enjoyable experience. In the meantime, we are coming up with a better plan to take care of the guests, while we staff up. Mother's Day was an example of where we need to improve. We went to work on it that evening. I t... read more
I won a lot of money!!!
Business response:
We are grateful for your wonderful feedback! Glad to hear about your success at our establishment.
It is such a pleasure to be able to go and play for awhile and still come out ahead!
Business response:
We're honored to hear you had a great time with us at The Queen Baton Rouge. Thank you for the positive feedback!
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,403 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.