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The Queen Baton Rouge
- Casinos
- Baton Rouge, LA
About this business
Location details
1717 River Park Blvd, Baton Rouge, LA, 70802, United States
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Good Afternoon, Queen Casino I've very disappointed because every time I look around someone is stealing my points I'll be playing at the machines and I seen my points leaving before my eye i play very hard as a crown last year and this year I'm very saddened to know I don't jackpot. Lol
Business response:
Hello Mr. Anderson, we received a note regarding your issue yesterday and have taken action to ensure the security of your account is not compromised. On your next visit, please visit Queen Rewards for a new players card. We have deactivated all of your cards, so you will need a new one printed. Please make sure to change your pin number to something only you know. We hope this resolves your issue moving forward. If we can be of any more assistance, please don't hesitate to reach out.
The Queen is awesome with friendly employees and staff. Also, I enjoy the blue plate specials; Joy is a great hostess in 1717. She is friendly, pleasant and fast. Thank you for the fun and food.
Business response:
We are overjoyed to hear that you had a great experience at The Queen Baton Rouge. Thank you for your wonderful feedback.
I enjoyed myself Sunday while there! For the first time ever I hit the grand jackpot! I was so excited as well as my sister and brother who were with me!
Business response:
We're ecstatic to hear about your grand jackpot win at The Queen Baton Rouge! Thank you for sharing your experience with us.
DJ was great but machines were tight. At least let people play.
Business response:
We're disappointed to hear about the tight machines, but glad you enjoyed the DJ. Feel free to reach out to us at (225) 709-7777 with any further feedback.
I enjoy playing at the Queen, it is a great gambling experience.!
Business response:
Your positive experience at The Queen Baton Rouge is greatly appreciated! Thank you for sharing your feedback.
Very clean place The food court hours need to be longer because when drinking you need to feed the alcohol
Business response:
We acknowledge your feedback regarding the food court hours. Thank you for sharing your experience with us.
Food venues should stay open longer. I had a great experience.
Business response:
Thank you for your feedback. We appreciate your input and will take it into consideration.
Great time and great staff.
Business response:
Thank you for your positive feedback! We are elated to hear that you had a great time with our staff at The Queen Baton Rouge.
You guys did good ..I put a ticket voucher in a machine and the machine accepted the voucher but it didn’t show the amount on screen.so after I show the lady the last machine I play.she found the ticket amount that I told her it was .and refunded me and I continue playing different slots.Other than that it was a good night
Business response:
Thanks for sharing your experience with us! We're glad we could assist you with the ticket voucher issue and that you had a good night overall.
Frequently asked questions about The Queen Baton Rouge
How is The Queen Baton Rouge rated?
The Queen Baton Rouge has a 4.1 star rating with 5,518 reviews.
When is The Queen Baton Rouge open?
The Queen Baton Rouge is open now. It is open 24/7.