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The Rose Gaming Resort
- Resorts
- Dumfries, VA
About this business
Location details
17680 Colonial St, Dumfries, VA, 22026, United States
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Room was clean and the staff was very friendly!
Business response:
Thank you for the perfect rating and wonderful comments. We are thrilled to hear that you enjoyed your stay. I will pass your comments to our staff!
Great place to stay. There should be better signs that the valet was closed.
Business response:
Thank you for your feedback. We’re delighted to hear you enjoyed your stay with us. We appreciate your comment about the valet signage and apologize for any inconvenience caused.
Amazing experience!
Business response:
Thank you for the 10/10 rating and glad you had an amazing experience.
Loved the room and casino. Staff was super friendly.
Business response:
Thank you for sharing your feedback regarding your recent stay and 10/10 rating.
Nice place to know
Business response:
Thank you for your 10/10 and review! We’re so glad to hear you found our hotel pleasant.
Very nice property. Very new with nice features. Staff was helpful at check in and check out
Business response:
Thank you so much for the 10/10 review! We’re delighted to hear that you enjoyed our property’s features and that our team provided a smooth check-in and check-out experience.
Yes them room was clean, staff was great, had to leave early for family business, I expected more places to be open for meals, place is small and not the normal vibe for casino thank you
Business response:
Thank you for your detailed review. We appreciate your positive rating and are thrilled to hear that you enjoyed your stay.
Very nice and clean especially for the price
Business response:
Thank you for your 10/10 and review! We’re so glad to hear you found our hotel clean and a great value.
No champagne by the glass. Margarita watery no good. Think bartender needs more training. Sports bar staff very slow. Appeared to be a lot of chitchat about personal matters. Chicken nachos were awful and appearance unappealing. Pretty basic dish. Very disappointing presentation. I should have complained but was too tired. Just figured i wouldn't order again. I did have a good whiting sandwich the day before. But probably different chef. Also ordered fried catfish in food court earlier. Not drained adequately. Very greasy. I... read more
Business response:
Thank you for your very detailed review. Guests like you and your honest, candid reviews are paramount to our success as a business. While I am glad your hotel stay was perfect as indicated by the rating given, I would like to sincerely apologize for the lackluster service and food you received at our outlets. I have forwarded your review in its entirety to our F&B Director in hopes of improving all aspects of the dining experience. Hope you'll give us another chance in the future.
Frequently asked questions about The Rose Gaming Resort
How is The Rose Gaming Resort rated?
The Rose Gaming Resort has a 4.3 star rating with 2,500 reviews.
When is The Rose Gaming Resort open?
The Rose Gaming Resort is open now. It is open 24/7.