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The Smilist Dental - Commack
- Dentists
- Commack, NY
About this business
Location details
6222 Jericho Turnpike, Commack, NY, 11725, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
First off, I rarely write a review but feel compelled to write one about my Dentist and their staff. My wife and I have been coming to this office for many years and we have never had any issues about the professionalism and quality of the work of these dentists. The staff and dental hygienists are always friendly and really treats us like family. Last night I had an appointment to have a cap done and a cavity filled. Dr Glasser walked me though the entire procedure before hand, let me know how things were proceeding and a... read more
Business response:
We'd like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback. Keep smiling.
Dr. Green & Dr. Glasser's practice is the best! Both doctors are amazing, as well as all of their dental hygeinists and office staff. They really came through for me when I needed a veneer that my insurance wouldn't cover, and everywhere else I went wanted to charge a fortune. They worked with me on the price and made it VERY affordable. The veneer is amazing and they even had me get it custom shaded. The cleanings are very thorough and painless here too. Everyone is really nice here which is a pleasure. Lastly, I've never... read more
Business response:
We'd like to thank you for your review! We try our best to provide the highest quality dental care to all our patients and are very appreciative of your feedback.
AVOID THIS PLACE. I went in April 2026. Dentist ok but they have continously refused to submit the claim to my dental insurance co. No matter how many times i call or email they won't cease sending threatening letters sayong i owe $1500!! First time i called i was nice. These things take time. By the 4th letter & 3rd call I'm done. Still waiting for a manager to call back! Haha. i found a way to submit it myself & I'm reporting them to the state dental board.
Bunch of con artists. Tried overcharging me for two fillings and ended up giving me a "free" evaluation despite having unknowingly had a full evaluation during my cleaning at the commack location. An evaluation they felt needed to be done less than 3 weeks after my cleaning/evaluation at Commack. Now I can't get an evaluation done for the rest of the year under my insurance and no other place will see me without an evaluation of their own. Would give zero stars if I could. Thanks for screwing what I'm sure is just another in... read more
Business response:
At The Smilist Dental Commack, we strive to provide transparent and fair pricing for all patients. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com. We appreciate the feedback and are dedicated to ensuring all patients receive the best possible care.
I am a former patient of the Huntington location, I went there for years and never any issues, especially with scheduling. Ever since they closed and i've been going to Commack (or TRYING to go there I should say), its been nothing but a huge frustrating nightmare!. I've seen my hygenist once but since then I had one mishap when I ran all the way to Commack from my job in Hicksville only to be told I wasn't on the schedule! I had a card proving someone gave the me the apppointment, but still they insisted it was a mistake. T... read more
Business response:
We sincerely regret to hear about the scheduling difficulties experienced at The Smilist Dental Commack. Our goal is to provide seamless and efficient scheduling for all patients, and we apologize if this has not been the case. We are continuously working on improving our systems and training our staff to ensure such situations are avoided. We understand the importance of reliable service and we strive to uphold this in all aspects of our practice. We appreciate your feedback as it helps us in our ongoing efforts to improve.... read more
Like most people, going to the dentist isn't my favorite, but I understand it's an essential part of maintaining good oral hygiene. My hesitation comes from a past experience where a dentist tried to pressure me into unnecessary treatments, using scare tactics to justify extra charges. That experience left me feeling uneasy about dental visits, but I still recognize how important they are for overall health. With that being said, HERE WE GO: Front desk - 4/5 - they said there was an issue with my insurance. I told them ther... read more
Business response:
At The Smilist Dental Commack, we are committed to providing a comfortable and efficient experience for all patients. We appreciate your feedback and will look into these issues to ensure they are resolved promptly.
Staff does not do what they promise. You feel like a "number" as a patient because you are. This is a chain and the quality suffers because it is so big. And good luck getting any billing issues resolved. Finally, you will be harassed with TEXTS, PHONE CALLS, EMAILS and MAIL for billing. And when you book an appointment, you are texted, called and emailed multiple times just to confirm the appointment. It is very disorganized and although my dental hygienist was GREAT...everything else makes this the worst dental practice I ... read more
Business response:
We're genuinely sorry to hear about your experience at The Smilist Dental Commack. We strive to provide a personalized and caring service to all our patients, and we regret that we didn't meet your expectations this time. We take your feedback about our communication and billing practices seriously and will use it to improve our services. Thank you for acknowledging the work of our dental hygienist. We hope to have the opportunity to better serve you in the future.
you guys keep billing me. i already paid for each vist. your billing department doesnt answer the phone. i call and left a message 3 times. you still send me a text for a payment. whats the payment for? \ i already paid after each visit. why?
Business response:
We're truly sorry to hear about your experience with the billing at The Smilist Dental Commack. We’d like to thank you for your review, and we really appreciate you bringing this issue to our attention. We are looking into this and hope to resolve it promptly and accurately.
I was repeatedly called to try to make my appointment earlier. When I agreed to move my appointment an hour earlier and rearrange my schedule they made me wait half an hour with no end in site when I asked. What a joke
Business response:
We're truly sorry to hear about your experience at The Smilist Dental Commack. We want to sincerely apologize if you had a negative experience, and would like to learn more about what happened. We want to make things right. Please give us a call at 516-279-2922 or email us at patientcare@thesmilist.com.
Frequently asked questions about The Smilist Dental - Commack
How is The Smilist Dental - Commack rated?
The Smilist Dental - Commack has a 4.6 star rating with 641 reviews.
When is The Smilist Dental - Commack open?
The Smilist Dental - Commack is open now. It will close at 4:00 p.m.