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The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.
1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
I consider that in my special case the amount of documentation reviewed to reach approval was exaggerated, this is in comparison with other institutions that have previously provided service to me.
Verified by BankSouth Mortgage Company, LLC
Nic and Sasha we’re great to work with. Very kind and knowable. When I had questions I would call them or email them and they respond back immediately. Truly a great team Laura has! I would definitely recommend them to my friends and family! Thank you guys so much!! Words can’t describe of what we feel! Thank you for everything yall do!
Verified by BankSouth Mortgage Company, LLC
Laura‘s team was very helpful doing the process
Verified by BankSouth Mortgage Company, LLC
smooth and efficient communication
Verified by BankSouth Mortgage Company, LLC
Professional and efficiency
Verified by BankSouth Mortgage Company, LLC
We would have preferred a better communication from our loan officer . It would take us 5 e-mail exchanges to understand what exactly was needed when a phone call could have helped. Could have also been advised early on to revisit joint mortgage ownership especially when the second name involved a LLC. We were submitting and resubmitting documents till the very end. All banks thrive on engagement ; but it didn’t feel that way.
Verified by BankSouth Mortgage Company, LLC
Thank you Laura
Verified by BankSouth Mortgage Company, LLC
Laura was extremely professional and very approachable during the whole process. I would highly recommend Laura to anyone looking for a mortgage
Verified by BankSouth Mortgage Company, LLC
Laura and team went above and beyond to help me! They did their best to provide clarity and understanding and were always available to guide
The Smith-Rhoades Team - BankSouth Mortgage has a 4.8 star rating with 952 reviews.
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