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The Smith-Rhoades Team, led by Nic Smith and Rebecca Rhoades, specializes in conventional, FHA, and VA loans, and have extensive expertise in assisting first-time homebuyers and clients purchasing new construction. The team is dedicated to building lasting relationships with clients, viewing each interaction as an opportunity to serve as trusted advisors. Their commitment is to provide a smooth, personalized experience that not only meets but exceeds expectations, helping clients achieve their dream of homeownership.
1960 Satellite Blvd, Suite 4200, Duluth, GA, 30097, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Laura did an amazing job and was very professional at all times . Making this process easier for us . Thanks Laura
Verified by BankSouth Mortgage Company, LLC
The overall process was smooth at the beginning. However, When documents were asked for they were submitted right away, but 2 days prior to closing, I had to go back and re-print several items that were already received which almost cost me to miss my closing date/time… closing was pushed back 3 hours later, because of a document that needed to be generated (which should have been asked on the front end) and had to call 2 to 3 times for that document and wait for final approval the day of closing…. Money already had been wir... read more
Verified by BankSouth Mortgage Company, LLC
Laura Brown and team were great.
Verified by BankSouth Mortgage Company, LLC
Personally liked that the experience made efficient use of electronic communication.
Verified by BankSouth Mortgage Company, LLC
Great communication and was very resourceful
Verified by BankSouth Mortgage Company, LLC
Very quick in terms of providing responses to questions and very professional. help make the whole process smooth and easy. we Really appreciate it
Verified by BankSouth Mortgage Company, LLC
Overall, the team was very engaged. What I found as an issue is: 1. Working with many focal points 2. Documents that were already furnished were requested again without verifying before asking again 3. Few last requests came from the underwrite the last moment were should easily provided much earlier
Verified by BankSouth Mortgage Company, LLC
Appreciated the prompt & thorough response from the loan processors.
Verified by BankSouth Mortgage Company, LLC
Great experience.
The Smith-Rhoades Team - BankSouth Mortgage has a 4.8 star rating with 952 reviews.
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