This profile has been claimed by the business owner or representative.
The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful
Good
Very Good
Very Good la habitación muy pequeña el alojamiento
Business response:
Hola Eduardo, Agradecemos sus comentarios. Tuvo la oportunidad de avisar a nuestro Front Desk Supervisor sobre el tema de la habitacion a fin de poder subirle de categoria mientras estuvo con nosotros. Nos gusta saber que nuestros huespedes son bien atendidos y que sus inquietudes son solucionadas cuando aun se encuentran en nuestras instalaciones, Esperamos tenerlo nuevamente en el Tryst! Atentos saludos,
okay no hot water and no beach towels, the air conditioning wasn’t working well. yes
Business response:
Dear Guest we apologize for the inconveniences you had. Did you notify the front Desk Supervisor of your discomfort to move to another room? In regards to beach towels they are - First come, first serve, sorry about that too, saludos,
Very convenient for us Our stay at your place was nice. Unfortunately when we checked in we were not informed of the amenities. Like towels for the beach and the gym etc. We found out by walking by the gym on our last night and the towels on the day we at the beach when we were leaving to go back to room. Also we had a clogged bathroom sink we reported on Tuesday and we mentioned it again on Wednesday and then it was worked on. The person in the front desk was very helpful and proceeded to let us know that it would take a pl... read more
Business response:
Dear Yolanda, thanks for your review . We appreciate your comments and we were able to assist you with your issues in-house. We know we are improving service thanks to guest comments and we always see space for improvement, Thanks for guest like you, We appreciate that and we invite you to come and visit us back, slds
a beautiful spot in Paradise. I can’t think of anything I didn’t like. leaving probably the hotel is truly a boutique experience. it’s right ON THE BEACH and that’s a 10 alone. The restaurant is delicious and the staff were lovely and friendly. Tons of restaurants within walking distance. I’m a swimmer so I loved the ocean but it can be rough. thankfully all beaches are about a $5 Uber ride away. The staff will hold your bags on both check in and out while you enjoy your day and are very welcoming.
Business response:
Dear Veronica, we are delighted to know that you have such a wonderful stay at our premises. Thanks again and we hope to see you again in the future saludos
Wonderful
Meh Small small room for the price. Couldn't get to the sink to brush my teeth. Couldn't hear the TV no volume remote nor buttons to turn up. The phone was disconnected, Location, accessibility and value. Clean sheets.
Business response:
Dear Meh, we are sorry to hear about your discomfort on the hotel were you able to notified our Front Desk Supervisor? It is always good to know that issues guest may encounter are resolved while still at the Hotel. Our staff members are always eager to assist guests, when they are informed on the inconvenience they are having while still at our premises, saludos
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,716 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open at 9:00 a.m.