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The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful
Good
Wonderful Hot water was an issue, however I believe it was due to a part that wasn't readily available because of the holidays. The staff was very courteous and helpful, proximity to the beach and the bar was amazing.
Business response:
Dear Steve, we are glad you had a nice time with us, looking forward to having you back, saludos
Very Good THE ROOM AND BATHROOM ARE VERY SMALL NOT ENOUGH OULETLET I LIKE THE LOCATION THE HOTEL IS CLEAN IS BEACH FRONT PARKING IS CHEAP AND YOU CAN WALK TO RESTAURANTS THE FRONT DESK PERSONAL IS VERY FRIENDLY
Business response:
Dear Adalgisa, we appreciate your comments , thank you for that. In regards to the room were you able to address this issue to the Front Desk Staff, there is always a chance of upgrade when guest request so. It is important for us to know that guest issues were addressed while still at our premises, saludos
Buena ubicación, hoteleria regular pieza con pocas conexiones para cargar celulares y laptop. Sin closet, las piezas se limpiaban a pedido, no diariamente. Mala iluminación en la pieza, poca ventilación en el baño y alta humedad Amabilidad del personal y la ubicación . Cama cómoda
Business response:
Estimado Claudio, gracias por sus comentarios. Agradecemos que nos hiciera llegar sus observaciones, ciertamente las tomaremos en cuenta. atentos saludos,
The location is beyond AMAZING. Great staff See above I had a reservation for 5 nites and wanted to extend it another 2 which I greatly appreciated, I did have to change rooms however I was grateful for the accomodation. The second room which was understandable. that was the room that lowered my opinion of the hotel. The shower drips constantly and we all insects are attracted to damp areas hence I had a roach issue. I mentioned this to the housekeeper who said she would report it and have it handled, however when i returned... read more
Business response:
Dear Andrew , thanks for your review and explaining us of the Pros and Cons of your stay , we can see that overall your stay was beyond amazing as you said. We are glad our Front Desk Staff were able to assist you with the issues encountered while still at our promises. saludos cordiales
Good
Best location… beachfront. I never saw the elevator clean. I had an issue with the tv which never got solved and when I came down and asked about beach towels the guy in the front desk in the afternoon told me there were no more but never got up from his chair to check. The best thing about this property is the location.
Business response:
Dear Rodrigo , we apologies for your inconveniences. An unhappy guest is not the result we want. In relations to beach chairs and beach towels we can inform that those are under the FIRST COME FIRST GO, we are sorry about that. Again, please accept our sincere apologies, saludos
Amazing location Room was quite small Amazing location right on the beach Bathroom was very clean Very attentive staff Nice bar attached
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 3.9 star rating with 2,883 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open tomorrow at 9:00 a.m.