This profile has been claimed by the business owner or representative.
The Tryst Beachfront Hotel
- Hotels
- San Juan, PR
About this business
We've completely remodeled and rebranded from the iconic Atlantic Beach Hotel, to the brand new Tryst at Condado Beach. We've reopened our beachfront bar and restaurant and are looking forward to hosting you as Condado's only true Beachfront Botique Hotel. Come enjoy our resort atmosphere, enjoying a beverage on our beach chairs under an umbrella, enjoying the best views in Puerto Rico of the Atlantic Ocean.
Location details
One Vendig Street, 1 Cll Vendig, San Juan, PR, 00907, Puerto Rico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was okay They didn’t clean our rooms while we were there and we had to go ask for our towels whenever we needed more. As guest we didn’t get priority to the restaurant at the hotel. We had to make a reservation because it was always busy by ransoms staying in the area I liked the location and the beach staff. They were very attentive.
Business response:
Dear Franchesca. Thank you very much for your review. We are glad to know you liked the location and that you have found our staff attentive. We understand your frustration and we are very sorry to hear about your experience with the cleaning of the rooms and towels. We are taking your comments seriously and we will review our procedures regarding the service. About the restaurant, Wicked Lily is the "place to be"in Condado and we accept guests from outside as well, but we will escalate your comments to management. Once agai... read more
Overall enjoyed the hotel and its gorgeous locations but the rooms are so badly sound-proofed that my night there quickl The other people on my floor were younger travelers with zero respect for sanitary guidelines (masks, social distancing) and zero respect for noise levels (spent the entire night screaming, shouting, partying - at some point two of them fought pretty bad, heard all the details of their drink fighting, though started freaking out one of them would become violent; all of this while I was trying to sleep arou... read more
Business response:
Dear Charlotte, we appreciate your honesty and we want to apologized for the noisy night you had to experience. We are indeed located in a great area, close to all amenities and restaurants, and for that reason, we have become the "place to be" in Condado Beach. People of all ages chose to come to our restaurant Wicked Lily and spend the weekend at The Tryst Hotel. We are taking your comments seriously because they help us to improve. About the size of the rooms, we have other room categories besides the Tryst Petite Full, w... read more
Good
Very Good
Exceptional Nothing It's compacted private and beautiful
Business response:
Dear Earl, thank you so much for your comments. We appreciate your review and we hope you can come to us every time you visit Puerto Rico. We can see you stayed in one of our ocean-facing rooms; our clients do not get disappointed when they can enjoy the view and the direct access to the beach. We hope you can recommend us to your friends and family. We look forward to your next visit, Saludos Enormes!
Exceptional
Beautiful Place To Stay I liked everything about the property nothing to dislike. The view was amazing and the hospitality was great! Perfect location, close to everything! Definitely coming back !
Business response:
Dear Daisy, thank you so much for taking the time to leave us a review. We are glad to know you enjoy the view and the hospitality. is great to know that there is nothing you dislike; we also have an amazing team behind the Tryst Hotel and working in our restaurant Wicked Lily. Saludos enormes!
Excelente servicio Muy céntrico y cómodo.
Business response:
Estimada Arelys, muchas gracias por sus comentarios! Nos llena de alegría saber que ha tenido una buena experiencia. Nuestra ubicación siempre se lleva los mejores comentarios y vemos que usted también nos considera centricos. Comodidad y bienestar de nuestros huéspedes es prioridad. Esperamos pueda recomendarnos con familiares y amigos. Por favor haganos saber la proxima vez que nos visite. Saludos!
Great location The parking was a bit annoying. I didn’t mind paying for parking, but the valet service was a bit unorganized. However, we were able to park in a garage space each night. There is a walk down to the beach right there at the hotel. Easily accessible and extremely convenient.
Business response:
Dear Erica, thank you so much for your comments. We are glad to know you enjoyed the location and the accessibility to the beach. We will take into consideration what you are telling us regarding the valet parking service; we are always trying to improve all the areas in the hotel; customer satisfaction is what we care about the most. Thank you so much for choosing us. We hope to see you again soon!
Frequently asked questions about The Tryst Beachfront Hotel
How is The Tryst Beachfront Hotel rated?
The Tryst Beachfront Hotel has a 4.4 star rating with 1,769 reviews.
When is The Tryst Beachfront Hotel open?
The Tryst Beachfront Hotel is closed now. It will open tomorrow at 9:00 a.m.