This profile has been claimed by the business owner or representative.
The Village at NorthRidge
- Los Angeles, CA
About this business
Location details
9222 Corbin Ave, Los Angeles, CA, 91324, United States
Get directions
please be very careful if you are thinking having a friend/relative or parent move into this facility. I toured the facility this past Saturday, received all of the info i needed and was very clear with Lexie (salesperson), that in no way were they to go contact my mom at the rehab facility or talk to her. I was in the process of looking at various locations, and would be in contact with them if i needed further assistance. After speaking with my mom yesterday, she said someone showed up in her room, and she had no idea who ... read more
Business response:
Steve, Thank you for bringing this matter to our attention. We sincerely apologize for any distress or confusion caused by our visit to your mother. Our intention was to extend a kind gesture by delivering a meal, a "Get Well" balloon, and a card from a friend in our community, as we were not informed of any restrictions regarding contact. We deeply regret any miscommunication that may have occurred. Please know that we take your feedback seriously and will review our processes to ensure such misunderstandings do not happ... read more
The Village at Northridge is one of a kind. The community and the staff are so humble and I see the the whole package of care is 5 star. I always feel welcome when I walk inside the community. They are so welcoming and certainly I highly recommend living there for seniors. The food is amazing as well. Bravo!
Business response:
Thank you for your glowing review and recommendation of our community. We're delighted that you feel welcomed at The Village at Northridge. Your kind words about our humble staff, the exceptional care provided and the amazing food are truly appreciated. It's heartwarming to know that you experience a warm and inviting atmosphere whenever you walk through our doors. Creating a welcoming environment where residents and guests feel at home is our top priority, and we're thrilled to have achieved that for you. Your praise is a... read more
The place is incredible but the manager (Tom Rekowski )is very rude , not friendly at all . He needs to be more friendly to feel more welcomed !!
My mom only lived here for 4 months but in that time they made her feel very welcome and treated her so nice. She unfortunately passed away and during the time my brother and I were closing up her place they could not have been more nice. They offered us access to the dining room which saved us so much time to get our meals and the food was seriously very good. This is not a cheap place to put someone but if you can afford it there is no reason not to put someone here. Thank you so much staff at the Village
Business response:
We extend our heartfelt condolences for the loss of your mother, Jeff. We are grateful for the time she spent with us, and it warms our hearts to know she felt welcomed. We also appreciate your kind words about our team's assistance. If there's anything more we can do for you or your family, please do not hesitate to let us know.
We lost our dad in July of 2022, leaving my Mom to sell her house (it took almost one year) and find a suitable independent living community for her to be safe and happy in. The Village at Northridge (Maridy and Lexie, especially) worked with us for one solid year to help us get Mom into Northridge. Their patience, kindness, and help will always stay with me. The process of selling and moving, especially after losing her husband of 73 years, was so difficult to navigate. But the people at Northridge worked with us, and kept ... read more
Business response:
We are deeply moved by your heartfelt and glowing review of The Village at Northridge, Kathy. We extend our heartfelt condolences on the loss of your dad in July 2022, and we are honored you chose us to assist your mom during this significant transition. It brings us immense joy to learn Maridy, Lexie, and our entire team were able to provide the support, patience, and kindness your family needed during the year-long process of selling and moving. We understand how challenging such transitions can be, particularly after the... read more
We've been living at The Village for 6 months and I can only give the facility the highest praise in all areas. The dining room prepares 3 meals a day with many choices for 250 residents, all of high quality.
Business response:
We appreciate the five-star rating, Arnold. We enjoy hearing firsthand from residents and are thrilled to learn of your high praises for the dining experience and culinary team. Thank you for choosing our community to call home!
Went on a "Lunch and Learn" tour recently with my mother, who was wondering what a senior living community such as The Village at NorthRidge was all about. I wasn't too sure what to expect and can tell you, honestly... the experience was an eye-opener! The session began with kind greetings and a presentation about the company and the community. All of the key staff management members were there to introduce themselves, their department, and answer questions. This is something I didn't expect, have never seen before, and gave... read more
Business response:
Brian, thank you for taking the time to write such a detailed review of your experience with our community and engaging with our staff. We appreciate the feedback on our Lunch & Learn event and are so thrilled we were able to help educate you about senior housing. Although The Village was not the right fit for your mother, we’re happy we could be of help in ensuring you find the best community for her. Thank you again, and please don’t hesitate to reach out if we can be of further assistance.
For what we pay per month here, The housekeepers do not speak English, really?!?!
I have nothing but positive things to say about the Village. My dad enjoyed the gym and movie theater, but most of all we loved the genuine hospitality and top notch care from the staff and management. My dad's Parkinson's and other chronic conditions were not easy to manage but they did it with passion and a gentle touch. I never got the idea that the care staff was understaffed or overworked, and they all seemed to love working at the Village. Huge thanks to the Village at NorthRidge
Business response:
Hello David, Thank you so much for your 5-star review and kind words! I'm so pleased to hear how much your dad loved all the amenities and activities available to residents and that he especially appreciated the attentive and loving care he received. I will be sure to pass along your gratitude to the team. Thank you for taking the time to share your experience.
Frequently asked questions about The Village at NorthRidge
How is The Village at NorthRidge rated?
The Village at NorthRidge has a 4.3 star rating with 165 reviews.
When is The Village at NorthRidge open?
The Village at NorthRidge is open now. It is open 24/7.