The Village at NorthRidge

Laraine W. 

on Yelp

4 years ago

My Dad has been a resident at The Village at Northridge for more than 6 years. I've been impressed with each time - the staff is friendly, caring, patient, and helpful, the apartments are comfortable and well maintained, the shared spaces are lovely, the dining room offers lots of options, and the activities are varied and enjoyable. As with the rest of the world, Covid impacted everyone and everything. Rigorous and recommended restrictions were put into place, and thankfully, there were no serious outcomes for the resident... read more

Linda S. 

on Yelp

5 years ago

Do not put your parent here unless he/she is fully independent and has no health problems. The Village Northridge accidentally sent my dad to the wrong hospital when his gall bladder exploded. He has since passed away. Yes, the place is lovely to look at and has a nice fireplace with a piano, but the staff are ill trained and the managers are desperate for your cold hard cash. 

A L. 

on Yelp

9 years ago

All a show. My relatives have lived here for a few years and I have visited multiple times. Looks great but an ugly under belly. They will charge you up the wazoo. Once they have you and they know you have sold your house they corner you and keep charging. An absolutely appalling management team. Terrible service. I regret letting my family live here. Change is needed across the board. This is a company that is worth millions, focus on care not making more money. To everyone who works here; one day you will be in a similar s... read more

Denise B. 

on Yelp

10 years ago

If you care about your parents, or anyone you are thinking of trusting to the care of the Village at Northridge...... STAY AWAY! Unless, of course, your parents will NEVER need any type of assistance for the entire time they live there. This place offers NO CARE to anyone who lives in the independent section. If an "independent" resident falls they are NOT ALLOWED to help them up. Their policy is to literally leave them on the floor and call 911, and have 3 fire trucks and an ambulance come and pick up the person. The fa... read more

C. C. 

on Yelp

10 years ago

The African American manager was a big help at the front desk to myself and mother. She is also the dining room manager. She has a really great rapport with the residents and always has a smile on her face. This place needs more managers like her. Please keep this one and keep up the good work! 

lydia B. 

on Yelp

10 years ago

Unfortunately my Mom was only there for 3 months before she passed a way . But the time that she spent there she was extremely happy and she claimed that the staff was very friendly and nice and always tried to do good for everyone that lived there... 

Nancy K. 

on Yelp

10 years ago

My mother moved into The Village at Northridge when it first opened. It was very impressive. It looked like a hotel. She couldn't wait to get involved with Bingo, crafts and the other extra activities there. The honeymoon period ended a few months after she moved in and has continued to decline over the years. They have turned over management staff 4 or 5 times since my mother moved in. This wouldn't be a problem except when they make promises and then are not there to follow through and of course new management knows nothin... read more