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Thompson Best HVAC & Fireplace Center
- Heating & Air Conditioning/HVAC
- Frederick, MD
About this business
Location details
4959 New Design Rd. 118, Frederick, MD, 21703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedEasy to work with, great communication. Prompt service. Put down drop cloths to protect carpet. Tested all equipment before leaving. Explained everything.
Business response:
Thank you for your kind words about our communication, prompt service, and attention to detail. We appreciate your trust.
RecommendedThey responded very quickly and repaired by propane fireplace. Tech was knowledgeable and friendly.
Business response:
Thank you for sharing your experience with our quick response and knowledgeable tech for your propane fireplace repair.
RecommendedChad showed up at 8am sharp. He performed a thorough inspection of my gas fireplace. He gave me insight regarding future use of the unit and how often inspections are necessary. Very impressed with the technician and overall service.
Business response:
We are delighted to hear Chad provided thorough inspection and helpful insights. Your positive feedback about our technician means everything.
RecommendedAndrew came to work on my two gas fireplaces. He was very professional and shared a great deal of knowledge about the appliances. When I asked questions, he answered them thoroughly. I was very impressed with my service.
Business response:
Thank you for your wonderful feedback! We're pleased Andrew provided professional service and shared his knowledge about your gas fireplaces.
RecommendedI have been with this company for nearly 9 years. I highly recommend them. They are excellent at their job and very friendly.
Business response:
We deeply cherish your 9 years of loyalty and trust. Thank you for recommending our excellent, friendly service.
RecommendedWe had Andrew come and service three fireplaces. He was very knowledgeable, and informative, and patiently instructed us through how to relight the pilot lights if needed. This is the third time we’ve had them come out and service our fireplaces. They know fire places. Five stars for them.
Business response:
Your positive feedback is greatly appreciated. Thank you for sharing your experience with us.
RecommendedExcellent service. Have been with them for years in the Smithsburg area and can always trust them to do good work. Highly recommend.
Business response:
Your feedback is incredibly valuable. Thank you for trusting us with your HVAC and fireplace needs in the Smithsburg area. We appreciate your recommendation.
RecommendedMy gas fireplace pilot light went out and I couldn’t relight it. The technician arrived within the appointment window I was given. The technician diagnosed the issued, informed me of the repair needed and estimated cost. After I gave him my nod, he went straight to work. The visit was approximately 45 minutes. What was special about this experience was the time the tech took to explain the issue and needed repair. He showed me the part that needed to be replaced. He also spent time answering my questions. If you need re... read more
Business response:
We are truly pleased to receive your feedback and learn about your positive experience. It brings us great satisfaction to know that our technician provided excellent service. Thank you for taking the time to share your thoughts with us.
RecommendedWhat a great team of people to work with. Not only did I have them install the fireplace in our new home, I hired them again to install a split HVAC unit in my garage. Then a third time for a wood stove in my shop. Now they provide excellent biennial service on my house!
Business response:
We genuinely admire your loyalty and trust in our services. Thank you for your wonderful feedback.
Frequently asked questions about Thompson Best HVAC & Fireplace Center
How is Thompson Best HVAC & Fireplace Center rated?
Thompson Best HVAC & Fireplace Center has a 4.9 star rating with 298 reviews.
When is Thompson Best HVAC & Fireplace Center open?
Thompson Best HVAC & Fireplace Center is open now. It will close at 4:00 p.m.