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Thompson Best HVAC & Fireplace Center

4.9

About this business

Location details

4959 New Design Rd. 118, Frederick, MD, 21703, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:00 p.m.
Tue7:30 a.m. to 4:00 p.m.
Wed7:30 a.m. to 4:00 p.m.
Thu7:30 a.m. to 4:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.9322 reviews
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Diane Dagenhart Christensen's profile image
Diane Dagenhart Christensen 
recommend  Recommended
10 months ago

Update 9/29/2026: I just had another issue with my gas fireplace. This time it was the remote controller. Of course, I called Best for service. Best really is the “best” in the area. It’s easy to get an appointment, their technicians are excellent diagnosticians and they usually have the replacement part/s on their truck which saves time and another visit. The technicians who have come to my house are all so nice and respectful of my home. They take time to explain the issue and necessary repair. I’m so glad I can ca... read more

Business response:

We are truly pleased to receive your feedback and learn about your positive experience. It brings us great satisfaction to know that our technician provided excellent service. Thank you for taking the time to share your thoughts with us. 

Richard Fox's profile image
Richard Fox 
recommend  Recommended
11 months ago

What a great team of people to work with. Not only did I have them install the fireplace in our new home, I hired them again to install a split HVAC unit in my garage. Then a third time for a wood stove in my shop. Now they provide excellent biennial service on my house! 

Business response:

We genuinely admire your loyalty and trust in our services. Thank you for your wonderful feedback. 

Brian Kesecker's profile image
Brian Kesecker 
recommend  Recommended
a year ago

Great first interaction today… technician William was highly knowledgeable and was able to diagnose my rentals HVAC and make a plan to fix… the other company came out.. saw my BMW and lo and behold I needed a $15,000 new system with WiFi enabled switches! … I HATE that type of company. I will be giving Thomson my business now and when I do need a new system in the future… which for same system they were THOUSANDS less than the other company …. Thanks for todayThompson Best Heating and Air Conditioning 

Business response:

Great to hear about your positive experience with our technician William! Your review is appreciated. If you have any further questions or need assistance, feel free to reach out to us at (301) 662-0600. 

Frequently asked questions about Thompson Best HVAC & Fireplace Center

How is Thompson Best HVAC & Fireplace Center rated?

Thompson Best HVAC & Fireplace Center has a 4.9 star rating with 322 reviews. 

When is Thompson Best HVAC & Fireplace Center open?

Thompson Best HVAC & Fireplace Center is closed now. It will open tomorrow at 7:30 a.m.