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Thompson's - Westwood Florist
- Florists
- Fredericksburg, VA
About this business
Location details
1905 Plank Rd, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Recommended
My husband picked up some flowers this morning for our daughter. This was $65.00 for what looks like fancy weeds! Oh course he didn’t know any better to speak up. Let’s just say we will never be back! Wish I could share the picture as it won’t allow me to post with picture
Business response:
Thank you for taking the time to share your feedback with us. We truly value each of our customers and want to ensure you have a positive experience with our flowers. While your husband was happy with what he selected, we are sorry to hear that the arrangement didn’t meet your expectations. As a small, family-owned business, your satisfaction is our top priority, and we stand behind our 100% satisfaction guarantee. We would love the opportunity to make things right for you. Please feel free to stop by the shop, and we’ll gla... read more
What I asked for what I got….. ON MY WEDDING DAY!
I ordered 2 corsages and 1 boutineer for Courtlands high school prom on 4/9. I picked the items up at 1 pm on the 9th, and by 6 pm the flowers were dying. The white roses had yellowed and started to brown before the prom even started. I also had to return to the florist to have the boutineer completed when I picked it up the stem was wrapped in white floral tape. My son wore all black to prom, which I told them during the order process. They had forgotten to wrap the stem in black and provide pins. I am highly disappointed i... read more
I ordered my wedding bouquets, corsages, and boutonnières from Thompsons Westwood Florist and I was extremely disappointed in the outcome. I didn’t have time to change my bouquet since my husband picked it up 3 hours prior to our ceremony so I was very very upset over how horrible it was and I was forced to just go with it. It looked like a table arrangement and NOT a bouquet. We paid a lot of money for this and to have the center of attention aside from my dress be basically a table arrangement I was very torn. They also fa... read more
Business response:
Hi Elizabeth, we’re so sorry you didn't love our work. We pride ourselves on great service and I understand Tammy our manager reached out for credit, which you did not want at this time. That offer stands if you’d like to reach out to us. Wishing you the best.
Deliver the order as promised.
Business response:
Hello, would you mind giving our store a call? Our manager, Tammy has left you a voicemail but would love to speak with you regarding your order. Thank you for your patience.
My husband ordered me roses for Valentines Day over a month ago...at 6:15 this evening (after having sat at home ALL day!)still NO flowers!He went to inquire where they were...was told they were out for delivery...�Was then told by a manager”when you come back I will personally make them for you”Ha!As if!In 27 years this is the 1st year I have not received them!Thanks for that!Great customer service..don’t take on so many orders you clearly cannot handle or fill!
Frequently asked questions about Thompson's - Westwood Florist
How is Thompson's - Westwood Florist rated?
Thompson's - Westwood Florist has a 4.7 star rating with 663 reviews.
When is Thompson's - Westwood Florist open?
Thompson's - Westwood Florist is closed now. It will open tomorrow at 8:00 a.m.