This profile has been claimed by the business owner or representative.
607 N Church St, Thomaston, GA, 30286, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
Apparently Tidal Wave Auto Spa thinks it is acceptable to steal from disabled combat Veterans. In February of this year my wife and I both purchased the Graph-X4 unlimited clean club plans from our local Tidal Wave in ************, **. The monthly cost for each vehicle is $49.97 with a five-dollar discount for the second vehicle for a monthly total of $94.94. However, the geniuses at Tidal Wave cannot perform simple math and beginning in March charged me an additional $49.97 per month! Every month since March I have had to c... read more
Apparently Tidal Wave Auto Spa thinks it is acceptable to steal from disabled combat Veterans. In February of this year my wife and I both purchased the Graph-X4 unlimited clean club plans from our local Tidal Wave in ************, **. The monthly cost for each vehicle is $49.97 with a five-dollar discount for the second vehicle for a monthly total of $94.94. However, the geniuses at Tidal Wave cannot perform simple math and beginning in March charged me an additional $49.97 per month! Every month since March I have had to c... read more
This place id a rip off and scam and very dishonest. The Aiken Chamber of Commerce should them down for shaming themselves to the citizens of Aiken. I had my truck washed at this location shortly after it opened. There was a guy standing at the point where you choose what type of wash you want. He said whatever one I selected I could get it for a month with no additional charges. I asked him if I had to cancel or was it something I had to sign up for every month. He told me I would have to ask each month in order to continue... read more
Horrible experience trying to cancel the monthly charges to my card.
Zero stars if they would allow it. We got a car wash around April 19 of 2023. Their employee was insistent that she buy the monthly subscription of car washes. My wife was insistent that we don't as we do not live in ************ area full time. She would have never authorized a monthly charge, as we live in ******* now but lived in **** at the time. We were only down there for spring break. I suspect they incentivized their employees to sell the subscriptions and had an employee that did not follow procedures. They continue... read more
Do not use their services. They have stolen money from me and are refusing to return it. I paid for a 1 month membership that I was told would expire at the end of the 1 month. Was billed for a total of 4 months. They refunded 1 charge but are refusing to refund the 2 additional charges. I have called and spoken with them 3 times now. Gone in person twice and Tidal Wave is still refusing to issue a refund. Out of this whole time I only got 1 car wash but have been billed 4 total times. This is criminal. Even the employees to... read more
I went through the Tidal Wave Auto Spa Of Marietta At The Square's single use entry gate, intending to use the single use payment machine for a single car wash, but they had an employee standing there "helping" people. That guy used my debit card to sign me up for an auto-recurring charge of $34.97 every month when all I thought I was buying was the ability to get my car clean on exactly one day. When I contacted this company about the unexpected charge a month after I visited this car wash, they told me they would cancel my... read more
My husband and I stopped in early October to sign up for unlimited washes for two cars. We were charged $37.42 ($34.95 + tax) for the first and $22.47 ($21.00 + tax) for the second car. Since we were both in the car, we asked the attendant, twice, if that was the price we would be paying going forward. We were assured it was. During the first three weeks, I took my car in and asked about the price of upgrading. I then found out that the actual monthly price for two cars was $39.95 for the first and $34.95 for the second and ... read more
I been paying for service & NOT getting it. Ive called on several occasions to main contact when I dont get my full service but yet Tidal Wave is getting paid. This makes about 3-4 times I have contacted Tidal Wave about not getting my full service. I didnt get refunded nor did situation gotten better. Every other visit to location,I get full service. And thats not business when money is being drafted out my account. This is an ongoing situation since I been having this package.I tried several ********** has not been resolve... read more
Tidal Wave Auto Spa Corporate has a 4.5 star rating with 108,801 reviews.
Tidal Wave Auto Spa Corporate is open now. It will close at 8:00 p.m.