Wonderful experience on first visit from reception till end of appointment. I was hesitant to find a new dentist after moving from another state but happy that we found amazing dentist like Timber Dental.
The staff is super friendly, Dr. Gerritz can see you in an emergency, which I needed. Dr. Gerritz was very thorough. Some things I didn't want to hear but better to get problems taken care of!
Business response:
Cynthia, we really appreciate you taking the time to recommend us! We are thankful for the opportunity to provide you care whenever you need it!
Good dental works by Dr. Gerritz and his assistant, and Mel was so helpful to fix the initial cost billing issue within a day.
Business response:
Thank you for taking the time to recommend our practice after your visit, Wai-Ming!
Friendly keep you well informed about your teeth
I am very happy with this dental practice. I moved into this area last year, and due to the pandemic I had not been to the dentist in over 2 years. They gave me an appointment promptly, made clear what they would be doing, did all procedures highly professionally using state of the art technology, and fully accepted my dental insurance plan reimbursement without any add-on. They are friendly, without compromising their medical/dental responsibilities. I highly recommend Timber Dental Bethany.
Business response:
Hi Ralph, thank you so much for your kind words! We're happy to hear that your experience went smoothly and we're even more overjoyed to have you as a part of our Timber family!
Dr. Gerritz and staff are very friendly, knowledgeable, thorough, and gentle. My visit with them was easy as could be and I am so happy to have found them! Thanks for accepting me as a patient.
Business response:
Thank you Marsha, that makes us very happy to hear! We're glad to have you as a part of our Timber family! ☺️
Beautiful modern facility. The entire Timber staff is the best. They are very welcoming, friendly, professional and caring. They have taken all the stress out of going to the dentist.
Business response:
Thank you, Mari Ann! We're ecstatic to hear your kind words and we can't wait to see your beautiful smile again soon!
While at an extraction appointment Dr. Gerritz helped me to feel at ease, walking me through the process in detail. I knew exactly what to expect and it went smoothly! Great job! 😃
Business response:
Hi Tanya, we're glad to hear that your appointment with Dr. Gerritz went swimmingly! We'll pass along the elbow-bump for you 😉
From the beginning, scheduling was a breeze and all the staff members I interacted with were kind, compassionate, and respectful. I interacted directly with Brianna and Erin through text, and spoke with Philip face to face. I was struck by how quickly the clinic got back to me both when I was trying to schedule my initial emergency appointment and when I contacted them the following day to let them know I was in a lot of pain. Brianna and Erin, thank you for answering me so promptly. Even though it was just through text ... read more
Business response:
Thank you so much for sharing your story, KJ! We're overjoyed to hear that you were met with none other than our best team members and we wish you a wonderful holiday season and can't wait to share some smiles with you again in the future! 🥰
Google reviews (656)
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