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Timpson
- Shoe Repair
- Edinburgh, SCT
About this business
Location details
102 Pilton Drive, Edinburgh, SCT, EH5 2HF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Great help
Business response:
Thank you for your feedback! We’re glad our team could assist you.
Excellent service
Business response:
Thank you for your feedback! We’re glad to hear you received excellent service.
I had an amazing experience today, Walter was great we be definitely back again. Thank you Walter
Business response:
Thank you for your feedback! We’re thrilled to hear that Walter provided an amazing experience. We’ll be sure to pass on your thanks.
Great helpful staff especially the manager
Business response:
Thank you for your feedback! We’re delighted to hear that the manager and staff provided such helpful service. We’ll be sure to pass on your kind words.
Lovely clean. Arrived 5 minutes before opening and Walter went out of his way to serve me rather than make me wait. Great service.
Business response:
Thank you for your wonderful feedback! We’re delighted that Walter went out of his way to help and that you had a great experience. We really appreciate your support!
Issue with previous cut keys and brought them into Timpsons Ferry Road to have them look at as all three keys didn’t work. Gentleman there told me they were cut badly and promptly filed them to hopefully work. Customer service outstanding compared to my previous experience. Thank you very much!
Business response:
Thank you for your wonderful feedback! We’re delighted that our team at Ferry Road could quickly help with your keys and provide outstanding service. We really appreciate your kind words!
I am a regular customer of your services at Morrisons ferry road shop - Walter is fabulous, very informative, helpful. Today I witnessed an incident that I wanted to raise - I saw a manager possibly area manager from Morrisons be rude to Walter over a sign that advertises your services for passport photo. Walter was as usual polite & professional and kept his cool in an embarrassing and public display of rudeness- I felt like I wanted to share this as I know this goes again your policy of trust and respect
Business response:
Thank you for sharing your experience and taking the time to raise this matter. We’re delighted to hear that Walter remained professional and helpful, even in a difficult situation. Your feedback regarding the incident is important, and we will ensure it is passed on to the relevant team to review and address appropriately. We appreciate your support and for highlighting Walter’s excellent conduct.
Super friendly and happy service. Quick and easy
Business response:
Thank you for your feedback! We’re delighted you received friendly, happy service and found everything quick and easy.
Solved my problem in minutes. Very helpful and friendly
Business response:
Thank you for your kind words! We're thrilled we could solve your problem quickly and provide a friendly experience. Your feedback means a lot to us!
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.8 star rating with 94 reviews.
When is Timpson open?
Timpson is closed now. It will open at 9:00 a.m.