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TLC Animal Hospital
- Veterinarians
- Boca Raton, FL
About this business
Location details
5400 N Dixie Hwy, Ste 14, Ste 14, Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
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Not having time for pets. Unprofessional.
Business response:
Hi Kate. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Not Professional. Bad service
Business response:
Hi Abhinav. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Justice for Bubba. Bubba was given a lower then acceptable level of care causing him to lose his life.
Business response:
Hi Alex. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Too busy, poor care for animals when too busy
Business response:
We take your feedback seriously but unfortunately, we are unable to identify you as a client based on the account name this review is posted from. Creating a fake account to leave a negative review is unprincipled. We kindly ask that you give us a call at your convenience.
would like you all to know what happened here and the truth behind what entailed. The truth is that I took my dog to the vet on a Monday with something wrong him as he was in distress, I told the doc to do anything she felt was necessary as I trusted her(she has done surgery on bubba before). She diagnosed bubba with a “vestibular disease” which is essentially a bad case of vertigo which I don’t even fully understand. They schedule bubba for a recheck 2 weeks later, tell me he will look bad but won’t actually be bad, and t... read more
Business response:
Dear Mr. Broudy, We are very sorry for the loss of your sweet Bubba. We understand that losing a beloved pet is difficult, and will take time to heal. Nevertheless, there are several medical inaccuracies in your review that we need to re-evaluate. Bubba had neurological signs consistent with vestibular disease; however, in order to accurately diagnose diseases within the cranium, an MRI must be performed. Ancillary diagnostics, such as bloodwork and radiographs, aid to rule out or lead to a possible etiology, but are not t... read more
RecommendedHighly recommend using any other daycare facility as they sent my dog home covered in ruined two days in a row. Obvious they put him in a crate to sit in his own urine for hours. Understaffed, unprofessional facility.
Business response:
Hi Ryan, we aim to provide the highest quality of care to our clients' pets and are saddened that you felt otherwise from your last visit 4 months ago. Our fully-staffed daycare facility allows for a team member to give each dog plenty of playtime as well as rest time. Dogs who play all day may tend to get dirty and we offer clients a bath after daycare if desired. This was all communicated to you 4 months ago when you were in the hospital and again in a phone call with the medical director. Unfortunately, your behavior ... read more
Since they’ve gone corporate and long time bets have left this place has turned from a family to a huge money grab
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from. We have been corporate for four years and we've only had one doctor leave in the past decade. You may have the wrong place. We kindly ask that you give us a call at your convenience.
I have been taking my pets to Dr. Whyte for several years. Unfortunately, she joined TLC Animal Hospital. This practice is all about the money and not about the pet. My older dog now needs a doggie aspirin daily for his joints. Because I refuse to pay their very inflated prices for this common medication, I have trouble getting scripts from them to use online.
Business response:
Anita, we understand that veterinary care can be costly, which is why we always try to accommodate our clients to the best of our ability. We offer a variety of treatment options so that you may select a less costly alternative, if possible, so please don’t hesitate to voice your concerns to your veterinarian during your next visit. We aim to provide you with the information and educational resources to make the most informed decision for your pet. Please let us know if we can answer any of your questions!
Frequently asked questions about TLC Animal Hospital
How is TLC Animal Hospital rated?
TLC Animal Hospital has a 4.7 star rating with 908 reviews.
When is TLC Animal Hospital open?
TLC Animal Hospital is closed now. It will open tomorrow at 7:30 a.m.