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TLC Animal Hospital
- Veterinarians
- Boca Raton, FL
About this business
Location details
5400 N Dixie Hwy, Ste 14, Ste 14, Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We took in our cat that was peeling blood and after they performed several tests, they decided to send us home with medicine & we were told to come back in 2 weeks. We were told an X-ray wasn’t needed (despite us asking for one!) and it was stress urinary crystals. They said to us that they didn’t want to do an X-ray because it would be costly? $500? They judged us assuming we wouldn’t want to pay that for the most important animal in our life? Sent us home saying he was fine? This would have prevented so many other issues h... read more
Business response:
Thank you for sharing your feedback. We take all concerns seriously, but this review contains several serious inaccuracies and misrepresentations of what occurred. Our medical team provided appropriate and thorough care based on the clinical findings at the time of your visit. Your pet was evaluated and treated with clear instructions for follow-up. It’s important to clarify that medical decisions—including the necessity of specific diagnostics like X-rays or cultures—are always based on the patient’s presentation, medical ... read more
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Not having time for pets. Unprofessional.
Business response:
Hi Kate. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Not Professional. Bad service
Business response:
Hi Abhinav. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Justice for Bubba. Bubba was given a lower then acceptable level of care causing him to lose his life.
Business response:
Hi Alex. We understand that you'd like to support your friend but you are not, nor were you ever, a client here. We aim to provide the highest quality of care to all of our clients' pets and are saddened that you would leave a poor review based on inaccurate information. If you'd like to speak with someone from our team, please feel free to contact us.
Too busy, poor care for animals when too busy
Business response:
We take your feedback seriously but unfortunately, we are unable to identify you as a client based on the account name this review is posted from. Creating a fake account to leave a negative review is unprincipled. We kindly ask that you give us a call at your convenience.
would like you all to know what happened here and the truth behind what entailed. The truth is that I took my dog to the vet on a Monday with something wrong him as he was in distress, I told the doc to do anything she felt was necessary as I trusted her(she has done surgery on bubba before). She diagnosed bubba with a “vestibular disease” which is essentially a bad case of vertigo which I don’t even fully understand. They schedule bubba for a recheck 2 weeks later, tell me he will look bad but won’t actually be bad, and t... read more
Business response:
Dear Mr. Broudy, We are very sorry for the loss of your sweet Bubba. We understand that losing a beloved pet is difficult, and will take time to heal. Nevertheless, there are several medical inaccuracies in your review that we need to re-evaluate. Bubba had neurological signs consistent with vestibular disease; however, in order to accurately diagnose diseases within the cranium, an MRI must be performed. Ancillary diagnostics, such as bloodwork and radiographs, aid to rule out or lead to a possible etiology, but are not t... read more
Frequently asked questions about TLC Animal Hospital
How is TLC Animal Hospital rated?
TLC Animal Hospital has a 4.7 star rating with 943 reviews.
When is TLC Animal Hospital open?
TLC Animal Hospital is open now. It will close at 4:00 p.m.