TLC Complete Care

Business response:

We are delighted to hear about your positive experience with our professional team and thorough explanations. It's wonderful to know that you were taken back promptly and that our staff maintained the high level of professionalism we strive for. We're particularly pleased that everything was explained thoroughly to you, as we believe clear communication is essential to providing quality diagnostic services. Your feedback about the professionalism of everyone involved and the comprehensive explanations you received truly mean... read more

Business response:

We are pleased to hear our team made your experience enjoyable for both you and your son. It's wonderful to know that our staff were all very friendly and contributed to creating a positive atmosphere during your visit. We take great pride in having such a caring team who work together to ensure that both patients and their family members feel comfortable and welcome throughout their experience. 

Business response:

Thank you for sharing your experience with our fast check-in, discharge, and great communication from our team. We're delighted to hear that our check-in process was efficient and that your discharge went smoothly without unnecessary delays. It's particularly rewarding to know that both our nurse and nurse practitioner provided you with excellent communication throughout your visit. Your feedback about these key aspects of your care experience means a great deal to our healthcare team, and we appreciate you taking the time t... read more

Business response:

Your positive experience means everything to us. Thank you for trusting us with your comfort and care. We're so grateful to hear that our team was amazing and that we were able to make you feel comfortable throughout your visit. Knowing that we successfully attended to your pain and provided the level of care you deserved truly warms our hearts. Your willingness to spread the word about us to others is the highest compliment we could receive, and we deeply appreciate your trust in recommending our services. 

Business response:

Your feedback is incredibly valuable to us. We're deeply honored that our doctor's persistence and careful attention helped save your life during such a critical moment. Dr. Dorrell's dedication to thoroughly examining your chest pain demonstrates the level of care we strive to provide. We're grateful that his thorough approach and persistence made such a life-saving difference, and we truly appreciate you taking the time to share this meaningful experience with us. 

Business response:

Thank you for your wonderful feedback! We're thrilled that everyone provided great care and that you had such a great experience with us. Your kind words about our staff means everything to us! It's incredibly rewarding to know that our team's dedication to taking care of you made such a positive impact. We truly appreciate you taking the time to share your experience and give us a High 5 - it absolutely made our day! 

Business response:

Your positive feedback means everything to us. We're thrilled you had a great experience and recovered quickly from your bacterial infection. It's wonderful to hear that our receptionist provided you with a welcoming greeting and that the paperwork process went smoothly. We're particularly pleased that despite the facility being busy, you were seen promptly. Dr. Alsop will be delighted to know that you found him thorough, professional, and knowledgeable in treating your condition. Your quick recovery is exactly what we hope ... read more

Business response:

Your feedback is incredibly valuable to us. We're truly grateful you experienced great treatment with our care team. It means so much to know that our services met your expectations and that you felt well cared for during your visit. Your positive experience reflects the dedication of our care team, and we appreciate you taking the time to share your thoughts about the treatment you received. 

Business response:

We are incredibly grateful for your kind words regarding Gloria, Albert, and Dr. Renfro. It's wonderful to hear that Gloria made your check-in process smooth and welcoming, and that Albert provided you with such compassionate and informative care during triage. We're particularly pleased that Dr. Renfro was able to provide the attentive care you deserved by taking her time with you. We're also pleased that our on-site lab services met your expectations with quick results. Your recommendation means everything to us, and we're... read more