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Tommy Rivera of Mutual of Omaha Mortgage

4.8

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Location details

16090 Swingley Ridge Rd, Suite 500, Chesterfield, MO, 63017, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.839 reviews
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Anna M.'s profile image
Anna M. 

Verified by Mutual of Omaha Mortgage

2 years ago

Everyone, including Tommy Rivera were absolutely fabulous. From the beginning of my loan to the present my loan experience with Mutual of Omaha, especially with Tommy Rivera was completely unparalleled in service, promptness, and support. My husband and I have decided to only deal with Mutual of Omaha for our mortgage needs; and hopefully work with Tommy again in the future. Sincerely, Anna Mills 

Mary R. A.'s profile image
Mary R. A. 

Verified by Mutual of Omaha Mortgage

2 years ago

tommy was a great communicator, and kept us informed all the time so we knew what to expect and what to do. it was great to have tommy in our corner thanks TOMMY 

Lucas P.'s profile image
Lucas P. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy was always available and had great personality 

Richard C.'s profile image
Richard C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy made everything come together, he communicated every step, and flowed through. I would recommend Tommy. To anyone looking to ReFi, he listens, and makes it happen! 

Jesus R.'s profile image
Jesus R. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy made this process for us easy and was able to work with our schedule. Thank you so much Tommy you made our first home purchase wonderful. 

Ellen W.'s profile image
Ellen W. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy Rivera was always available and ready to keep the process moving. He gave honest and direct communications that were easy to understand. I would not hesitate to utilize his expertise again or refer family and friends. Thank you, Tommy!!! 

Yesica R.'s profile image
Yesica R. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy was great to work with. Called us on a regular basis to make sure everything was good and making sure all of our questions were answered. It was nice having someone that had great customer service and loves what he does. 

Raymond C.'s profile image
Raymond C. 

Verified by Mutual of Omaha Mortgage

3 years ago

Tommy stayed in contact with me ,was very helpful in helping me get information that I needed and led me through many computer problems . 

Andrew N W.'s profile image
Andrew N W. 

Verified by Mutual of Omaha Mortgage

9 months ago

Tommy did great. But I don't know what the underwriting department was doing. One of my accounts was listed twice and they didn't take one off. I ended up with 2 checks when there's 1 account. Also, the local company that we used to refinance years ago sent the money directly to the creditors. This system where I needed to send the checks is crazy. 

Business response:

Andrew, thank you for your review and rating. I'm glad to hear that you were satisfied with my service. I apologize for the confusion caused by the underwriting department. This feedback is helpful and I'll make sure it's passed along to improve our processes. As for the system of sending checks, that is actually a common practice in the industry. However, I understand how it might seem inconvenient compared to your past experience. We're always working to streamline our operations, so we really appreciate your input on thi... read more

Frequently asked questions about Tommy Rivera of Mutual of Omaha Mortgage

How is Tommy Rivera of Mutual of Omaha Mortgage rated?

Tommy Rivera of Mutual of Omaha Mortgage has a 4.8 star rating with 39 reviews. 

When is Tommy Rivera of Mutual of Omaha Mortgage open?

Tommy Rivera of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.