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Total Home Decor
- Holiday Decorations
About this business
Total Home Decor, your number one source for holiday projectors and digital holiday decorations. We have been designing and producing amazing home holiday decorations for 15 years and we’re dedicated to giving you the very best in cutting-edge products. As a leading innovator in holiday decoration products, we offer a vast array of indoor and outdoor decorations. ProductsWorks has been in operation since the year 2000 when a small idea took root and grew to a national source for amazing holiday decorations for homes and fam... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
You never know what type of customer service you may get calling any 800 number. My experience with the Total Home customer service was pleasant, fast and efficient. Will happily be a returning customer!
Lightning fast customer support response.
I have bought quite a few items second hand on eBay over the years. I'm a single mom of 4 and am trying to go to grad school.. so I'm on a strict budget.. ANYWAY, I've ALWAYS wanted one of these kits to use in my annual haunted house and was SUPER stoked to find one for $100 on eBay. The seller, however, wasn't very honest. They charged me the full price for a "new" model, and when I got it I realized it was not only NOT a brand new system, but it had a broken LED/LCD(?) screen on the inside of it. I was upset and thought ... read more
I am really pleased with the customer service I received. To be honest, I assumed I would have to return my purchase or jump through hoops to get the situation rectified. I initially called with two problems 1) I couldn't get my speakers to sync and 2) the poles for my screen were not setting up correctly. Aaron started a ticket immediately and asked me to take pictures of the problem and send them. He took the time to verbally go over how to sync the speakers on the phone AND wrote the instructions in an email. After I s... read more
The folks at Total Home Decor are amazing! Had a minor issue with one of their bundled products. Reported the issue via email on Sunday expecting a response sometime the following week. An hour later Aaron sent me a personal email apologizing for the error and let me know he would address the issue on Monday when he was back in the office. True to his word, Aaron got the replacement part packed up and shipped out on Monday afternoon. Amazing customer service that is all too rare this day and age. Thank you Total Home Decor... read more
Awesome customer service!
Did not see the estimated shipment date but my email was answered promptly. Can’t wait to get my package!!
Customer service was great! They returned my emails promptly and were very helpful with my questions. They went above and beyond to make sure I was satisfied. I would recommend their products to everyone.
Aaron S took great care of my issue with my bluetooth speaker issue! Thank you!
Frequently asked questions about Total Home Decor
How is Total Home Decor rated?
Total Home Decor has a 5 star rating with 550 reviews.
When is Total Home Decor open?
Total Home Decor is closed now. It will open tomorrow at 8:00 a.m.