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Town and Country Animal Hospital
- Veterinarians
- Ocala, FL
About this business
Location details
5204 N US Highway 27, Ocala, FL, 34482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to Midnight | |
| Sun | Closed |
I've been bringing our furry family there for 6 years. The vets and staff are very at caring, attentive and dedicated.
I have been a client with Towne and Country ever since I adopted my puppy Jasper, 7 1/2 years ago. Over that time period I have had a mixture of good and bad experiences but once I requested to only have Dr G as my primary vet things were better until Monday 2/2/26. The night before, my dog was barking at raccoons in the pool and when I brought him inside he was wet. I do not know if it was pool water or saliva from the raccoons. I immediately checked his shot record and realized his rabies vaccine was overdue by 3 mont... read more
Business response:
We sincerely apologize for the poor treatment you and Jasper received during your visit. The misinformation about it being "illegal" to treat your dog and Dr. G's unprofessional demeanor were unacceptable. After 7 1/2 years as a loyal client, you deserved much better care during this stressful situation. Thank you for bringing these concerns to our attention.
The absolute worst experience in my 30 years of dog ownership. I have a 15 year old paralyzed, comfort measure only dog. They won’t fill her prescription dog food that she has been on her entire life unless I physically bring her into the office. They will squeeze any last profit they can even at the end of a dog’s life. Sad.
I’ll have to retract my previous review. DO NOT GO HERE! My 14 year old Aussie underwent surgery to have a mass removal surgery. Once the procedure was completed we picked her up and they gave us aftercare instructions that said we would bring her in a week to have the stitches removed. We came back, they completed it and we left. Over a month later we noticed hard wirey stitches still in her paw we brought her back in and they told us they were disposable. Over two months has passed and they are still there, she’s licking ... read more
Business response:
We apologize for any inconvenience you experienced at our animal hospital. We take your feedback seriously, and appreciate you bringing this to our attention. Our team is committed to providing excellent care for our patients and we apologize for any miscommunication that occurred. We tried calling you yesterday afternoon, but we had to leave a message. We would like to discuss this as we would like to find a resolution. Please contact us at (352) 840-7020 at your earliest convenience. Thank you
This is crazy, had an appointment for 5pm and it is now 5:49pm and still haven’t been seen! Y’all got 10 more minutes then walking out. Either way this will be the last time we come here, did the same long wait Wednesday with our husky. I DO NOT RECOMMEND town & country animal hospital! The tech just came in at 5:54pm. 54 minutes after the scheduled appointment!!!!! Seriously? How can you justify that wait!!
Totally lacking in empathy and does not place the needs of the animal first. A friend lost her kitten because the hospital would not take in an emergency 15 min before they closed. Disgusting
RecommendedThey gave appropriate direction over the phone to take kitty that was attacked by dogs to the nearest ER for the quickest work-up and possible treatment, given their clinic was minutes from closing. Kitty did not make it to any clinic unfortunately due to the severity of the trauma. I would recommend them, because they saw and recommended what would've given kitty the best chance for survival in that moment. I understand that had kitty made it to the ER, there could've been overnight hospitalization with wound care and IV me... read more
Business response:
Jennifer, the support means the world to us. Thank you for being so generous and kind.
Frequently asked questions about Town and Country Animal Hospital
How is Town and Country Animal Hospital rated?
Town and Country Animal Hospital has a 4.8 star rating with 1,573 reviews.
When is Town and Country Animal Hospital open?
Town and Country Animal Hospital is open now. It will close at 6:00 p.m.