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Town and Country Animal Hospital
- Veterinarians
- Ocala, FL
About this business
Location details
5204 N US Highway 27, Ocala, FL, 34482, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to Midnight | |
| Sun | Closed |
I’ll have to retract my previous review. DO NOT GO HERE! My 14 year old Aussie underwent surgery to have a mass removal surgery. Once the procedure was completed we picked her up and they gave us aftercare instructions that said we would bring her in a week to have the stitches removed. We came back, they completed it and we left. Over a month later we noticed hard wirey stitches still in her paw we brought her back in and they told us they were disposable. Over two months has passed and they are still there, she’s licking ... read more
Business response:
We apologize for any inconvenience you experienced at our animal hospital. We take your feedback seriously, and appreciate you bringing this to our attention. Our team is committed to providing excellent care for our patients and we apologize for any miscommunication that occurred. We tried calling you yesterday afternoon, but we had to leave a message. We would like to discuss this as we would like to find a resolution. Please contact us at (352) 840-7020 at your earliest convenience. Thank you
This is crazy, had an appointment for 5pm and it is now 5:49pm and still haven’t been seen! Y’all got 10 more minutes then walking out. Either way this will be the last time we come here, did the same long wait Wednesday with our husky. I DO NOT RECOMMEND town & country animal hospital! The tech just came in at 5:54pm. 54 minutes after the scheduled appointment!!!!! Seriously? How can you justify that wait!!
Totally lacking in empathy and does not place the needs of the animal first. A friend lost her kitten because the hospital would not take in an emergency 15 min before they closed. Disgusting
RecommendedThey gave appropriate direction over the phone to take kitty that was attacked by dogs to the nearest ER for the quickest work-up and possible treatment, given their clinic was minutes from closing. Kitty did not make it to any clinic unfortunately due to the severity of the trauma. I would recommend them, because they saw and recommended what would've given kitty the best chance for survival in that moment. I understand that had kitty made it to the ER, there could've been overnight hospitalization with wound care and IV me... read more
Business response:
Jennifer, the support means the world to us. Thank you for being so generous and kind.
Unprofessional, would not recommend
RecommendedThis clinic and the staff are amazing! Sometimes people just don't understand what it's like to work in a vet clinic. I am writing this in response to a negative review. That cat's owner does need to accept some responsibility for her actions. Her cat was LOOSE...OUTSIDE...UNPROTECTED! She doesn't even have a Vet that she's established with. This is most likely means that she's been fired from a clinic, doesn't care enough to do proper care and buys her vaccines at Walmart! And better yet her cat probably isn't fixed and... read more
Business response:
Saara, we appreciate your support and kind words! Thank you so much!
I had a kitten named Clyde. He died yesterday around 6pm… I had an emergency. A REAL emergency. It was 5:43pm when I called them and asked for help. Clyde had been attacked by a group of dogs. He wasn’t even 6 months old yet. When I called and told the receptionist that this was an emergency, I was told to go to UF Pet Emergency, because they were closing soon… oh.. and to have a “great night “I might have made it to Town & Country in time to save him. I am not a client of this animal hospital… I did get a chance to interv... read more
Business response:
We are sorry for your loss of Clyde. Working in the veterinary field, we know time is of the essence. At 5:43, we were finishing up our regularly scheduled appointments and any extra appointments that were worked in that day. At that time, especially with a new patient we have never seen, for an emergency, we would absolutely refer to UF PETS (located 10 min away from us) as they are better equipped to handle such a critical case. If anyone thinks a vet is in it for the money, please look into the salary of a veterinarian, ... read more
have been taking my 3 dogs to this animal hospital for 7 years. My experience has been great with them up until 2019. One of my fur babies started acting abnormal an lethargic and having skin issues. They pulled blood and did a urinalysis. I trusted the vets word that the results were normal and my dog just had allergies. Fast forward to 2020, my dog began to loose weight rapidly and become very lethargic. I again brought him back trusting the vets that work in The office and they pulled blood an did a urinalysis again. Once... read more
Business response:
Hi Kim, We’re saddened to hear that your fur baby is not doing well. We truly wish him and you the very best and peace at this time. We are a bit confused with this review as we only saw your pet once in early 2019 for a well visit and a heartworm test. We did not see him again until 2021 when he presented for marked weight loss. At this visit, we discovered he had a severe infection of hookworms which can cause weight loss and mild anemia. Perhaps you went to another hospital between 2019 and 2021, and are confusing them... read more
had an appointment for my wolf/ hybrid mix. Russian Somoyed, Shepard, timberwolf mix. Has a tumor near his anus. This place made me wait almost 2 weeks and called me today 2/19/21 and his appointment is on Monday 2/22/21 told me they can not see him because of his breed. why did this place wait so long to tell me. He is just an animal in need. Really pissed off. This is like my child. Wouldn't recommend this place if it was the last place on earth. Non caring Ed Olsen MORRISTON, FL
Frequently asked questions about Town and Country Animal Hospital
How is Town and Country Animal Hospital rated?
Town and Country Animal Hospital has a 4.8 star rating with 1,508 reviews.
When is Town and Country Animal Hospital open?
Town and Country Animal Hospital is closed now. It will open at 7:30 a.m.