This profile has been claimed by the business owner or representative.
Towne West
- Apartments
- Houston, TX
About this business
Location details
14906 Westpark Dr, Houston, TX, 77082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter It’s very spacious and no noise at all. There’s a beautiful little dog park . I would recommend it to anyone. It is close to a lot of grocery stores.
Business response:
Felistus, it is fantastic to hear that our spacious, quiet homes and convenient location have earned five stars from you. Thank you for sharing some of the aspects of our community that you love!
New Resident I just moved in and I love the space so much room to move around. I love the peace and quiet, the buildings are clean and the parking lot. There is no trash or animal waste. The staff was friendly and very helpful Gloria did an awesome job. The neighborhood is very shopper friendly.
Business response:
Thank you so much for your lovely review of your move-in and living experiences! It fills us with pride to know that we have succeeded at meeting your expectations when it comes to our atmosphere, upkeep, and service. We will happily pass along your shoutout to Gloria, who has always excelled at going the extra mile for residents.
New Management The best people make the biggest difference. Teresa and her staff truly care about the residents. They are always friendly and super understanding.
LOVE THE SPACE ABSOLUTELY LOVE the space here! The closet can literally be a second bedroom. Never had a problem with management, maintenance or pest. Thank GOD!! Front office staff are all amazing. Especially during COVID they were very attentive. Plenty of green lawn, my dog loved it. However watch where you step. Residents refused to clean up after their dogs. My apartment had the best view of Walmart! I would definitely renew, without hesitation, IF they had balconies. :(
Nice,Living,laughing The apartments are real close to shopping and dining. The stuff is friendly and care about the resident. The pool stay clean all year around. Has a onsite doggy park and play ground for the the kids. My guest are always impressed with all the space I have in my apartment. Can't keep my friends alway from my apartment lol.
Verified Renter Bad communication changed my apartment at the last minute turned in an inventory sheet and they still haven’t came to fix what was on the sheet and I also put in a maintenance request that has yet to be completed
Business response:
Alvolyn, thank you for bringing these concerns to our attention. We strive to make the move-in process as convenient as possible and apologize for any miscommunication. Our maintenance team is typically quite responsive, and we are eager to address your maintenance needs. When you have a moment, please reach out to us at TownewestMgr@tamresidential.com so we can gather a few additional details.
Verified Renter New resident here,its been over 3 months we have had problem with the A/C and roaches infestation! The technician has been to the apartment several times,but the problems persists!
Business response:
We appreciate you sharing your perspective so far as a newer resident. It is encouraging to hear that our technician has been responsive, and we would like to ensure that all lingering concerns are addressed fully. Your comfort at home matters to us, and we welcome the opportunity to follow up further. Please feel free to connect with the team at TownewestMgr@tamresidential.com anytime to explore ways to enhance your experience. We are here to help.
Verified Renter Apartment are a good size but that is the only good thing I can say about this complex. Not safe, cars get broken into, staff is not friendly, and now pool is closed indefinitely.
Business response:
Lizeth, while we're glad your spacious home appeals to you, we are sorry that our service, amenities, and the overall well-being of our community haven't met your expectations. While we review your comments in more detail, we encourage you to contact marketing@tamresidential.com for further assistance.
Verified Renter Management only interested in creating new streams of income. Schemes to strand residents out of more charge, 100’s of dollars of extra charges including paying a convenience fee for paying rent as required. A garbage pickup service that only pick up 13 gallon garbage bags Monday through Thursday. Off on weekends and Holidays when needed most. Extermination fee regardless of using them and who knows when they will come if called. Security is nonexistent. Anonymous Courtesy Officers/invisible. You can never re... read more
Business response:
Howard, we want to assure you that our team is dedicated to high standards of service to our residents, and we value your comments about areas in need of attention. While we note these observations for further discussion with our team, we would like to speak with you directly about trash pickup, pest control, and the upkeep of our community. Please get in touch at TownewestMgr@tamresidential.com. Thank you.
Frequently asked questions about Towne West
How is Towne West rated?
Towne West has a 3.4 star rating with 394 reviews.
When is Towne West open?
Towne West is open now. It will close at 6:00 p.m.