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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Nice people. Repair and part replacement were not consulted. Waiting time very long , more than two hours..
Business response:
Thank you for your feedback. We're glad to hear you found our team nice, but we sincerely apologize for the long wait time and the lack of consultation regarding your repair and part replacement. Your experience is important to us, and we would appreciate the opportunity to address your concerns further. Please reach out to Maria Arenas at marenas@vtaig.com so we can discuss this matter and work towards a resolution. Thank you for bringing this to our attention, and we hope to improve your experience in the future.
I appreciate their well run service department.
Business response:
Thank you for your feedback! We're thrilled to hear that you appreciate our service department's efficiency. Our team works hard to ensure every visit is smooth and well-organized. If there's anything more we can do to assist you, please don't hesitate to reach out. We look forward to serving you again!
The service was prompt. I didn't get to waste time
Business response:
Thank you for sharing your experience with us! We're so glad to hear that our team could provide prompt service and help you make the most of your time. Efficiency is always our goal, and we're happy we could deliver for you. We look forward to serving you again in the future!
Always a good experience at this location
Business response:
Thank you for your positive feedback! We're thrilled to hear that you consistently have a good experience at our location. We look forward to serving you again in the future!
i like the quick service and the hours on Saturday that's fits my schedule the service tech was good and his promise that the car would be finish
Business response:
Thank you for your feedback! We're thrilled to hear that you appreciated our quick service and convenient Saturday hours. Our team works hard to keep our promises, and it's great to know that your service tech met your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again!
Service advisor provided excellent service. The items were repaired quickly. Prices were a bit higher than expected however.
Business response:
Thank you for your feedback! We're glad to hear that your service advisor provided excellent service and that the repairs were completed quickly. We understand that pricing can sometimes be a concern, and we appreciate your understanding. If you have any questions or need further assistance, please feel free to reach out. We look forward to serving you again!
Great service. Casey was fast efficient friendly and very helpful. He went the extra mile with me
Business response:
Thank you for your kind words! We're delighted to hear that Casey provided you with fast, efficient, and friendly service. Going the extra mile for our customers is what we strive for, and it's wonderful to know that he made a positive impact on your experience. We look forward to seeing you again soon!
Completed in a timely manner.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed in a timely manner. Our team works hard to ensure efficient service for all our customers. We look forward to assisting you again in the future!
After the service Millage goes down
Business response:
Thank you for your feedback. We're sorry to hear that you experienced a decrease in mileage after your service. This is not the outcome we aim for, and we'd like to investigate this further. Please reach out to Maria Arenas at marenas@vtaig.com so we can address your concerns and find a resolution. We appreciate your patience and look forward to assisting you!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,059 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.