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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They are very professional and helpful
Business response:
Thank you for your positive feedback! We're glad to hear that you found our team to be professional and helpful. We strive to provide excellent service to all our customers and appreciate your support. If you need anything else, feel free to reach out!
The service rep., Lee is courteous and seems to know what needs to be done on my car!!
Business response:
Thank you for your positive feedback! We're glad to hear that Lee provided courteous service and was knowledgeable about your car's needs. We appreciate your trust in us and look forward to assisting you again!
Fast and fair service while I waited.
Business response:
Thank you for your review! We're happy to hear that you had a fast and fair experience while waiting for your service. We know how valuable your time is, so we always aim to provide efficient service without compromising on quality. If you ever need anything in the future, feel free to reach out we're here to help!
The job was done quicker that I anticipated. The negative was the van back to the dealer ( road rage ).
Business response:
Thank you for your feedback! We're glad to hear that the job was completed quicker than you anticipated. However, we're sorry to learn about your experience on the road back to the dealership. Your safety is important to us, and we hope your next visit will be even more enjoyable. If there's anything else we can do for you or if you have any concerns, please don't hesitate to reach out.
Love the service. Everything I expected. Great service advisor. Mr. Casey Stiger.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you loved the service and that Casey met your expectations as your service advisor. We appreciate your feedback and look forward to serving you again!
Service was great. Staff super helpful.
Business response:
Thank you for your kind words! We're delighted to hear that you had a great experience with our service team and found our staff helpful. We appreciate your support and look forward to assisting you again in the future!
They usually give you a ticket for a free car wash, but change that process to emailing it to you and I was never told but had to ask as I was leaving. Otherwise, they were great.
Business response:
Thank you for your feedback! We're glad to hear you had a great experience overall. We apologize for the confusion regarding the car wash ticket process and appreciate you bringing it to our attention. We'll work on improving our communication so that all customers are informed. If you have any other suggestions or need assistance, please don't hesitate to reach out. We look forward to seeing you again!
What one expects from a dealership does it right the first time.
Business response:
Thank you for the great feedback! We're glad to hear that everything was done right the first time, just as you expected. We appreciate your trust and look forward to continuing to provide you with excellent service in the future!
Courtesy and efficient service
Business response:
Thank you for your positive feedback! We're thrilled to hear that you experienced courteous and efficient service. Our team strives to provide the best experience possible, and your satisfaction means a lot to us. We look forward to assisting you again in the future!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,055 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.