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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
We bring our RAV4 to Toyota of Richardson for maintenance, because y'all don't repair stuff that doesn't need to be repaired, and when you do, it's done right the first time. Everyone is professional, knowleddgeable, friendly, and they keep customers informed of what's being done.
Business response:
Thank you for your thoughtful review! We're delighted to hear that you trust us with your RAV4's maintenance and appreciate our honest and efficient service. It's great to know that our professionalism, knowledge, and communication have made a positive impact. We're here to ensure everything is done right, and we look forward to continuing to provide you with excellent service.
Toyota of Richardson is always clear about the work that needs to be done. The sales rep communicates throughout the process, and I know what to expect (including when I'll get my car back).
Business response:
Thank you for your kind words! We're glad to hear that you find our communication clear and our process transparent. Keeping you informed and setting clear expectations is important to us, and we're pleased that we've been able to meet those standards. If you need anything else or have any questions, feel free to reach out!
Good service, and I don't have to make appointment
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our service and appreciated the convenience of not needing an appointment. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!
The service department did my yearly service. Beth Anne Rose has been my service advisor since I purchased my car at Toyota of Richardson in 2019. She always takes great care of me and is caring and considerate.
Business response:
Thank you for sharing your experience! We're delighted to hear that Beth Anne Rose has consistently provided excellent service and care since your purchase in 2019. It's wonderful to know that her dedication and consideration have made a positive impact on your visits. If there's anything more we can do for you, please feel free to reach out. We look forward to continuing to serve you!
Service Technician was very knowledgeable of my what my car service needed at this visit. All very professional service !
Business response:
Thank you for your feedback! We're pleased to hear that our service technician provided knowledgeable and professional service. Your satisfaction is important to us, and we're glad we could meet your needs effectively. If you have any more questions or need further assistance, don't hesitate to reach out. We look forward to your next visit!
I had a recall done. All was great.
Business response:
Thank you for taking the time to leave a review! We're glad to hear that your recall service went smoothly. If you need anything else or have any questions in the future, don't hesitate to reach out. We look forward to assisting you again!
I am sure that the routing maintenance work was done well bur really have no way to know. I had several questions about the car as it was new and it was a struggle on my part to get the answers - had to keep contacting the dealership
Business response:
Thank you for sharing your experience with us. While we are glad to hear that your routine maintenance was completed, we are sorry to learn that you had difficulty getting your questions answered about your new car. Providing clear and helpful communication is very important to us, and we apologize that we fell short during your visit. We appreciate your feedback and will work to improve our service. If there are any other questions or concerns you have, please feel free to reach out directly, and we'll be more than happy to... read more
Curt Mills walked me through exactly what is covered. I was very comfortable working with him. He speaks English without an accent. This was good for me as I have hearing issues and accents are difficult for me.
Business response:
Thank you for your feedback! We're glad to hear that Curt Mills was able to provide you with clear and comfortable assistance. We strive to ensure that every customer has a positive experience, and it's great to know Curt's communication style was helpful for you. If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your business!
Car serviced quickly and everything done that was requested
Business response:
Thank you for your feedback! We're glad to hear that your car service was completed quickly and to your satisfaction. If there's anything else we can assist you with or if you have any additional requests in the future, don't hesitate to let us know. We appreciate your business and look forward to serving you again!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 22,941 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is open now. It will close at 9:00 p.m.