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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.422,942 reviews
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2015 GMC YUKON SLT Owner's profile image
2015 GMC YUKON SLT Owner 
2 years ago

service was great. I am not too happy with the attendant. 

2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner's profile image
2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Owner 
2 years ago

Great customer service, friendly team to work with, courtesy transportation to the office very nice. 

2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner's profile image
2024 TOYOTA HIGHLANDER LE/XLE/XSE/LIM Owner 
2 years ago

Toyota Richardson is efficient, thprough and quick. Dealt with my service needs and additional issues. 

Business response:

Thank you for your review! We're glad to hear that we have been efficient, thorough, and quick in addressing your service needs and additional issues. Your satisfaction is our priority, and we appreciate your positive feedback. If you need anything else, feel free to reach out! 

2021 TOYOTA LAND CRUISER VX-R/HERITAG Owner's profile image
2021 TOYOTA LAND CRUISER VX-R/HERITAG Owner 
2 years ago

Done well and on-time, thanks! 

2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
2 years ago

Service was fast and well done. 

Business response:

Thank you for your feedback! We're pleased to hear that you found the service both fast and well done. If you have any further needs or questions, feel free to reach out. We're here to help! 

2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner's profile image
2018 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner 
2 years ago

They were thorough, professional, and proactive in maintaining my car's performance. At the same time, they treated me as if customer service was a priority and not an afterthought. 

Business response:

Thank you for the wonderful review! We're delighted to hear that our team was thorough, professional, and proactive in maintaining your car's performance while prioritizing excellent customer service. Your satisfaction is our top priority, and we're glad we could make your experience a positive one. If you need any further assistance, don't hesitate to reach out. 

2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner's profile image
2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner 
2 years ago

Excellent service as usual. Great staff that truly take care of your car and you. 

Business response:

Thank you for your excellent review! We're thrilled to hear that you consistently receive great service and that our staff takes excellent care of both you and your car. Your satisfaction is our top priority. If you need anything else or have any questions, we're here to assist! 

2018 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner's profile image
2018 TOYOTA AVALON XLE/PLU/PRE/TOR/LT Owner 
2 years ago

Service rep was veer helpful and the service from the technician for the service I required was veer efficient. 

Business response:

Thank you for your feedback! We're glad to hear that your service rep was helpful and that the technician provided efficient service. If you need anything else or have any questions, feel free to reach out. We're here to assist you! 

2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Shopper's profile image
2023 TOYOTA HIGHLANDER L/LE/XLE/LIMIT Shopper 
2 years ago

My salesman, Gerald, was good but has not followed thru with the form to get a second key. This was part of the deal. I still have not received a reply or acknowledgment of my email sent 3 days ago. 

Business response:

Thank you for your feedback. We're glad to hear that Gerald provided good service, but we apologize for the delay in addressing the issue with the second key. It's important to us that you receive everything promised, and we're sorry for any inconvenience caused. I'll make sure this gets escalated, and someone will reach out to you shortly to resolve the matter. Thank you for your patience, and please let us know if there's anything else we can assist with. 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 22,942 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is open now. It will close at 9:00 p.m.