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Toyota of Richardson
- Car Dealers
- Richardson, TX
About this business
Location details
1221 N. Central Expressway, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Waiting time is too long for a pre rescheduled appointment.
Business response:
Thank you for your feedback. We apologize for the extended wait time during your scheduled appointment. To address this, please contact Maria Arenas at marenas@vtaig.com, and she will be happy to assist you.
Great sales reps and others then the long wait got my husband's truck upgraded
Business response:
Thank you for your feedback! We're thrilled to hear that our sales team provided great service and helped with upgrading your husband's truck. We apologize for the long wait and appreciate your patience throughout the process. If there's anything more we can do for you, please don't hesitate to reach out. Enjoy the upgraded truck, and thank you for choosing us!
Service Tech reset the 5,000 mile monitor for oil change and I was on my way.
Business response:
Thank you for your feedback! We're glad to hear that the service tech took care of resetting the 5,000-mile oil change monitor and got you back on the road efficiently. Providing quick and reliable service is always our goal, and we appreciate your trust. If there's anything else we can assist you with, feel free to reach out. Thank you again!
Very timely service completion, which is always quick. Great job and highly satisfied with the work.
Business response:
Thank you for your kind words! We're glad to hear that your service was completed on time and to your satisfaction. Providing efficient and timely service is always our priority, and we appreciate your feedback. Thank you for choosing us, and we look forward to assisting you again in the future!
Lee S. provides excellent customer service and makes sure that my truck is running as expected when I get it back.
Business response:
Thank you for your kind words! We're thrilled to hear that Lee provided excellent customer service and ensured your truck is running as expected. Delivering top-quality service is always our priority, and we're glad to have someone like Lee on our team. If there's anything else we can assist you with, please feel free to reach out. Thank you again for your continued trust!
Fast and easy, my car salesman Dylan was professional and courteous, as was most of the salespeople there, I spent about an hour in the finance department, my 2022 Aviator was washed and gassed up, although I was kinda expecting a full tank, but a half was cool, because the low fuel light was on when I test drove it, that's the reason why I can't give them 5 stars, lol, I would definitely recommend this Dealership.
Business response:
Thank you for your feedback! We're happy to hear that Dylan and the team provided you with professional and courteous service. We appreciate your understanding regarding the fuel level and will take that into consideration for future improvements. We value your recommendation and look forward to serving you again in the future!
Everything was handled smoothly
Business response:
Thank you for your review! We're glad to hear that everything was handled smoothly for you. Providing a seamless experience is important to us, and we're happy we met your expectations. If you need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again!
Casey, service advisor provided excellent and timely service. He was smiling, welcoming, and professional.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that Casey provided excellent service and made you feel welcomed and well taken care of. We'll be sure to pass along your kind words to him. We appreciate your feedback and look forward to serving you again in the future!
Everyone is so friendly and helpful, and I appreciate the way Toyota staff made the experience fun. I never felt pressured to make a decision before I was ready. They fulfilled all my needs and pulled out every perk and discount they could give me. I'm very happy owning a Toyota again, and am looking forward to years of fun, adventure and happiness in my Little Red Car.
Business response:
Thank you for sharing such a wonderful review! We're thrilled to hear that our team made your experience enjoyable and pressure-free. It's great to know that we could meet all your needs and go the extra mile with perks and discounts. Helping you get back into a Toyotaand seeing your excitement about your "Little Red Car"truly makes our day. We hope it brings you countless adventures and happiness in the years to come. If you ever need anything, we're here for you. Enjoy the ride!
Frequently asked questions about Toyota of Richardson
How is Toyota of Richardson rated?
Toyota of Richardson has a 4.4 star rating with 20,178 reviews.
When is Toyota of Richardson open?
Toyota of Richardson is closed now. It will open at 7:00 a.m.