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Toyota of Richardson

4.4

About this business

Location details

1221 N. Central Expressway, Richardson, TX, 75080, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.420,178 reviews
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2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
10 months ago

My car was serviced and detailed. I waited at the dealership, and they had very nice accomodations. I was very happy with the service. 

Business response:

Thank you for your great review! We're delighted to hear that you were happy with both the service and the accommodations while you waited. We strive to provide a comfortable environment for our customers and ensure their vehicles receive the best care. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! 

2012 TOYOTA CAMRY/SE/LE/XLE Owner's profile image
2012 TOYOTA CAMRY/SE/LE/XLE Owner 
10 months ago

Great customer service and waiting room environment with free drinks. 

Business response:

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the waiting room amenities. We look forward to serving you again soon! 

2020 TOYOTA C-HR XLE/LE/LIMITED Owner's profile image
2020 TOYOTA C-HR XLE/LE/LIMITED Owner 
10 months ago

Patrick was very knowledgeable and professional. 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Patrick was able to provide you with knowledgeable and professional service. We strive to ensure every customer receives the best care, and we're happy to know Patrick met your expectations. If you need any further assistance or have more questions, please feel free to reach out. We look forward to serving you again! 

2024 TOYOTA RAV4 XLE/XLE PREMIUM Shopper's profile image
2024 TOYOTA RAV4 XLE/XLE PREMIUM Shopper 
10 months ago

Leo was great!! Got car I wanted and was very pleased!! 

Business response:

Thank you for your great feedback! We're so happy to hear that Leo was able to help you get the car you wanted and that you're pleased with your experience. We appreciate your business and look forward to assisting you again in the future! 

2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
10 months ago

Was an hour later than I was told! 

Business response:

Thank you for sharing your feedback. We apologize for the delay you experienced during your service. Punctuality and respecting our customers' time are very important to us, and we regret that we did not meet your expectations on this occasion. We would like to better understand what happened and work to improve our processes. Please reach out to Maria Arenas at marenas@vtaig.com so we can discuss your experience further and address your concerns. Thank you for bringing this to our attention, and we hope to provide a better ... read more

2021 KIA K5 GT LINE Owner's profile image
2021 KIA K5 GT LINE Owner 
10 months ago

It was good no issues and pretty quick 

Business response:

Thank you for your review! We're happy to hear everything went smoothly and efficiently. We look forward to serving you again! 

2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2023 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
10 months ago

The service man, Mr Irwine was very professional person. 

Business response:

Thank you for sharing your positive experience! We're glad to hear that Mr. Irwine provided professional service. We take pride in our team's dedication to ensuring customer satisfaction. If you need anything else, please don't hesitate to reach out. We appreciate your feedback! 

2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner's profile image
2021 TOYOTA RAV4 XLE/XLE PREMIUM Owner 
10 months ago

Marco was friendly & very helpful and service Waiting time was not too long. 

Business response:

Thank you for taking the time to share your experience! We're delighted to hear that Marco provided friendly and helpful service and that your wait time was minimal. We strive to make every visit as efficient and pleasant as possible, and it's great to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! 

2018 TOYOTA RAV4 ADVENTURE/XLE Owner's profile image
2018 TOYOTA RAV4 ADVENTURE/XLE Owner 
10 months ago

Excellent service and extremely competent service adviser, Lee Schuster. 

Business response:

Thank you for your great feedback! We're so glad to hear that you received excellent service and had a positive experience with Lee. He truly strives to provide the best care, and we're happy to know that his efforts made a difference for you. If you need anything else, please don't hesitate to reach out. We look forward to serving you again! 

Frequently asked questions about Toyota of Richardson

How is Toyota of Richardson rated?

Toyota of Richardson has a 4.4 star rating with 20,178 reviews. 

When is Toyota of Richardson open?

Toyota of Richardson is closed now. It will open at 7:00 a.m.