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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was referred to Trajector and they have provided outstanding service through the first two of my compensation requests. I look forward to working with them again as needed!
Business response:
Hello, *****! Thank you so much for taking the time to share your feedback with us! We are thrilled to hear about your positive experience with Trajector and our service. It's always our goal to provide outstanding assistance, and we're delighted that we could meet your expectations.We truly appreciate your kind words and are looking forward to the opportunity to work with you again whenever you need our services. Please don't hesitate to reach out if you have any further requests or if there's anything else we can assist yo... read more
They have help me greatly throughout this journey with VA. I would recommend and have recommended to several Vets
Business response:
Thank you so much ******* for your kind words! We're thrilled to hear that we've been able to assist you on your journey with VA benefits. Your recommendation means a lot to us, and we're always here to help both you and other veterans whenever needed. If you have any further questions or require assistance, please don't hesitate to reach out. Thank you for your service!
My experience with everyone I talked with was excellent. That includes the personnel that answered the telephone. They were courteous, informative , and didnt rush you off the phone. They worked with you until they were sure you understood or got all your questions answered. They also were quick to refer you to someone that would clarify your questions on an issue that was out of their realm of expertise.
Business response:
Hello, ******. We truly appreciate your positive feedback regarding your experience with our team. Providing excellent customer service is a top priority for us, and it's great to hear that everyone you interacted with, including our telephone personnel, was courteous, informative, and patient.Our goal is to ensure that every customer feels heard and supported, and it's wonderful to know that you felt they took the time to address your questions and concerns thoroughly. We believe in teamwork and expertise, and we're pleased... read more
Trajector was very helpful along the way. I am still waiting for news on the outcome, but everyone I spoke to at trajector always gave me what I needed to get the ball rolling.
Business response:
Hello, *****. Thank you for taking the time to share your experience with Trajector. We appreciate your feedback and are pleased to hear that our team has been helpful in getting the process started.We understand that waiting for news on the outcome can be a challenging and anxious time. Please rest assured that our team is here for any questions we may be able to assist you with.If you have any questions or if there's anything else you need along the way, please don't hesitate to reach out to us. Your satisfaction and peace... read more
Really helpful and caring about the veterans community. Highly recommend to any vet needing assistance
Business response:
Hello, Demarcus! Thank you for your heartfelt review and for sharing your experience with Trajector Medical. We are deeply grateful for your kind words and for the opportunity to serve our veterans community.Supporting veterans is at the core of our mission, and it's incredibly rewarding to hear that you found our team helpful and caring. We are dedicated to providing the best possible assistance to veterans in need, and your recommendation means a great deal to us.If you or any other veterans have further needs or if there'... read more
This is the VERY BEST institution I was blest to encounter since I left the military 35 years ago. Their knowledge, professionalism,compassion for veterans and their sincere interest to provide the last hope to oversee and fight for those heroes that put their lives and future defending the freedom and life this country had, have and will provide for our children to come. When the system said NO, go away, Trajectory H33333934393438323031**replay, Wrong!!! We will stand for this defenders of our country all the way. After 35 ... read more
Business response:
Hello, ********! Thank you so much for your heartfelt and enthusiastic review! We are incredibly honored to have had the opportunity to serve you and assist with your needs. It's truly inspiring to hear about the positive impact Trajector Medical has had on your life, and we're dedicated to continuing our mission to support veterans like you who have sacrificed so much for our country.Your kind words and testimonial motivate us to work even harder to provide the best possible service to our heroes. We're thrilled that you're... read more
Initially it was a terrible experience. However, once I started working with ******** everything was smooth and completely professionally. She actually cared. I was about to cancel my dealing with Trajector, ******** saved the relationship. I have even started recommending others based on her professionalism.
Business response:
Hello, ***! Thank you for taking the time to share your feedback with us. We truly value your input and are grateful for the opportunity to address your concerns.We apologize for the initial negative experience you had with Trajector. Your satisfaction is our top priority, and we understand that a smooth and professional service is what you expected, and rightfully so. We are committed to continually improving our services, and your feedback helps us do just that.We're delighted to hear that ******** was able to turn your ex... read more
I'm impressed so far with customer service she took the time to listen to my concerns and was able to move the information on to the next level, so in two weeks which will be around October 2, 2023 we'll be expecting a follow-up call....
Business response:
*******, we are glad to hear that you had a positive experience with our customer service team. We always strive to provide excellent service and ensure that our customers' concerns are addressed effectively. Thank you for sharing your feedback, and we look forward to following up with you on October 2, 2023. If you have any more questions or need further assistance in the meantime, please don't hesitate to reach out. Your satisfaction is important to us!
Very simple and great communication. Thanks to Trajector I don't have to file anymore claims! I highly recommend Trajector to any veteran. They did exactly what they said they would do.
Business response:
Hello, *****! We greatly appreciate your feedback on your experience with Trajector Medical. We're delighted to learn about your positive encounter with our services.Your endorsement to fellow veterans carries significant weight for us, and we're honored by your recommendation.Thank you once again for choosing Trajector Medical, and we extend our best wishes for your future endeavors.
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.9 star rating with 14,606 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open tomorrow at 8:00 a.m.