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Trajector Medical

4.9

About this business

About Trajector A Veteran-owned and operated company founded in 2014 that develops medical evidence to support your pursuit of the VA disability benefits you medically, legally, and ethically qualify for. While operating as Vet Comp and Pen and VA Claim Pros, we developed deep experience in understanding, documenting, and developing medical evidence to help connect your disabilities to your VA rating. We’ve helped tens of thousands of Veterans just like you to get the most accurate disability rating their conditions warra... read more

Location details

5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.99,899 reviews
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Jeff A's profile image
Jeff A 
7 months ago

Trajectory has been very supportive in my VA claims process. 

Bob M's profile image
Bob M 
8 months ago

Very professional and knowledgeable of VA disability process. Communication always clear and responsive. 

Robert L's profile image
Robert L 
8 months ago

My name is ****** , I spoke with representative from Trajector who was very helpful in explaining all procedures and the role they play as representing their clients I was very pleased with their answers 

Business response:

Hi, ****** We appreciate that you took the time to leave us a review! We are glad to hear that we could provide you with satisfactory services and that we were able to meet or exceed your expectations.Regards,Trajector Medical 

Phil B's profile image
Phil B 
8 months ago

Great service and great people. I think they helped me a great deal. Very professional and knowledgeable about the VA claims process and how it works. I would not have gotten this far along in the process as fast without them. 

Business response:

Greetings, **** Thank you for your review! We greatly appreciate that you took the time to share your positive experience with us. We are happy to hear that we were able to meet or exceed your expectations, as we set a high standard for ourselves when it comes to customer service. *************************** 

John P's profile image
John P 
8 months ago

Overall a good experience. Some of the employees fall short of completing their job. Others are very professional (********) and get the job done. ******** was very pleasant over the phone. She verified that the documentation was already there. She forwarded the documentation on to the next step. ******** gets 5 stars on a job well done. She told me that they do not need anything from me at this time, but they may in the future. My biggest suggestion is to get more employees like ******** or train the other employees better ... read more

Business response:

Hello, **** Thank you for your feedback. We appreciate that you took the time to share your experience. We are always looking to improve our services, so if you would like to discuss your concerns with us further, please don't hesitate to reach out. We would love the opportunity to earn 5 stars from you. Thank you for your review!Regards,Trajector Medical 

John R's profile image
John R 
8 months ago

The customer service has been fantastic. All of my questions were answered. There is great follow up with their staff. I do recommend all military personnel to use their service. 

Business response:

Hi, **** Thank you for your kind words! We love to know how we are doing, and we greatly appreciate your feedback. We are happy to know that we were able to answer any questions you had and could provide you with a positive experience.Warm regards,Trajector Medical 

Jaime G's profile image
Jaime G 
8 months ago

Wish I had known of this company a long time ago. They know how to represent our Veteran's and are very knowledgeable in what needs to be filed with the VA. I will continue to recommend this Agency to other Vets. Thank you Trajector. 

Business response:

Greetings, ***** Thank you so much for your review! We greatly appreciate your feedback and are happy that we could provide you with a positive experience. We are grateful to know that you would recommend us to others so they can get the assistance they need!Warm regards,Trajector Medical 

Daniel C's profile image
Daniel C 
8 months ago

Overall a good experience. I had never filled a claim before and used them because I expected dealing with the VA to be a hassle. The process was simple and my results were well above what I expected. Trajector can be pushy, though. And if you have a question or problem that is off script for the call taker, you probably wont get a straight answer. When my money came in, Trajector was quick to send me the bill, I expected theyd review everything and ask about fighting my denied claims, but that wasnt the case. 

Business response:

Hi, ****** Thank you for your feedback. We appreciate that you took the time to share your experience. We are always looking to improve our services, so if you would like to discuss your concerns with us further, please don't hesitate to reach out. We would love the opportunity to earn 5 stars from you. Thank you for your review!Regards,Trajector Medical 

TERRY F's profile image
TERRY F 
8 months ago

we are working on a claim. so far you are doing fine Very helpful and professional 

Frequently asked questions about Trajector Medical

How is Trajector Medical rated?

Trajector Medical has a 4.9 star rating with 9,899 reviews. 

When is Trajector Medical open?

Trajector Medical is closed now. It will open tomorrow at 8:00 a.m.