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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
2/27/2025. Michell has excellent customer service skills. Is pleasant and patient. She made me at ease and comfortable with what I needed on my end. I have received nothing but positive assistance from Trajector Medical. I am grateful and truly satisfied.
Business response:
Hello, ******!Its great to hear that ******* provided the support and reassurance you needed. We take pride in making the process as smooth and comfortable as possible, and knowing youve had such a positive experience means a lot. I am glad to see that she was able to provide stellar assistance for you and that she could get you taken care of. Thank you for taking the time to share your experience!******* *.
Trajector Medical was a fairly easy process once you have your intake interview. I was able to receive a 70% rating on my first attempt. The nursing staff was very helpful in helping explain the process. I highly recommend their services.
Business response:
Hey, **** Thanks so much for sharing your experience! Im glad to hear that our team was able to make the process smooth for you and that you had a great experience with our staff. We know how important it is to have clear guidance through this journey, and its awesome to hear that you felt supported every step of the way. Congratulations on your 70% rating! Thats a big deal, and were honored to have been part of the process.******* *.
Very professional Rose and Mirium are always make sure I understand all the details
Business response:
Hi, ***** Thank you so much for your kind words! **** and ****** are truly dedicated to making sure everything is clear and easy to understand, and Im glad to hear they made a positive impact on your experience. We strive to provide the best possible experience for our clients, and I am glad to hear we could meet or exceed your expectations. We appreciate you taking the time to share this.******* *.
Trajector Medical staff consistently maintained their professionalism from the initial contact to follow up steps. They were thorough, courteous and friendly, making me feel confident about their services. I like the upfront attitude towards any of my concerns, questions or doubts. I will definitely recommend Trajector Medical to my fellow veterans in need of their services. Maria
Business response:
Hi, ***** Thank you so much for your kind words! It means a lot to hear that you had a positive experience with our team. We take great pride in being thorough and professional, making sure you feel confident and supported every step of the way. Helping veterans navigate this process is why we do what we do, and knowing that youd recommend us to others is the highest compliment we could receive. If you ever need anything else, dont hesitate to reach out! ******* *.
I got my rating increased from 20% to 60%. I’m still working on an additional service connection increase. I would recommend this company. It takes a while for the process to complete and it is front loaded with leg work by yourself, but is well worth it.
Business response:
Hi, ******* We appreciate you sharing your experience! Getting your rating increased from 20% to 60% is a huge win, and I know firsthand how much effort goes into making that happen. You're rightthe process does take time, and theres definitely work involved, but seeing it pay off makes it all worth it. Thanks for the recommendation and for taking the time to share your thoughts about us! ******* B
I thank Trajector for helping me with my VA claim. I felt they did a professional job in assistance, yet I believe they would greatly benefit by having veterans working for them that have an understanding of military life. I was satisfied in the end, so thanks Trajector.
Business response:
Thank you, *****! Its great to hear you were satisfied, and we appreciate your thoughts on how we can improve.-Lhoan
Not finished yet but has been a forward moving experience. No complaints.
Business response:
Thanks for sharing, ****! Wishing you a smooth journey ahead.-Lhoan
They helped me get an increase in my disability percentage. I'm certain I could not have done it on my own. It is well worth the fee. Something is better than nothing, right?
Business response:
Were happy to help, ******! Thanks for the feedback. -*****
I must admit, the first 2-3 months of dealing with Trajector Medical exceeded my expectations, and I even received a 40% higher rating. Thanks. However, the interaction later became quite frustrating. Each subsequent phone conversation was with a different representative, and their command of English deteriorated with each call. This made it increasingly difficult to convey my points effectively. I genuinely believe some of the declined claims could have been approved with better understanding during phone contacts. Addition... read more
Business response:
Hi, ******* I am sorry to hear your not happy with us. I would like to see what we can do to assist you with (Issue), so I will have our Client Experience team reach out to you soon. ******* B
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 17,240 reviews.
When is Trajector Medical open?
Trajector Medical is open now. It will close at 8:00 p.m.