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Trajector Medical
- Veterans Organizations
- Gainesville, FL
About this business
Location details
5950 NW 1st Pl Suite 200, Gainesville, FL, 32607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I think it has been a great journey for me because I was treated so badly by the ** in the past 20+ years, and I was not able to successfully complete my medical benefits documents in a way that gave me 100 percent confidence. I believe you have done a wonderful job putting this together, and I greatly appreciate the professionalism you bring to all veterans like me. Thank you! Respectfully.
Business response:
Hello, **** Thank you so much for sharing your experience and for your kind words. It means a great deal to hear that our efforts have positively impacted your journey. Navigating medical benefits can be challenging, especially after experiencing setbacks, and Im truly glad that we were able to help restore some confidence and bring clarity to the process. Your appreciation fuels our commitment to supporting veterans like you, and its an honor to be part of your journey. Thank you for your trust and for allowing us to assist... read more
GREAT CUSTOMER SERVICE. RESPONDS APPROPRIATELY. WILLING TO WORK WITH YOU THROUGH OUT THE ENTIRE PROCESS.
Business response:
Hi, Joker Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience. Providing excellent customer service and supporting you throughout the process is always our top priority. If theres anything else we can assist you with, please dont hesitate to reach out!******* B Voice of the Customer Team ********************
I was introduced to Trajector Medical by a coworker who was an overseas contractor who had been hired to work in a live combat zone and has symptoms of PTSD. So to the start of the process I was told that i would never have to pay any money out of pocket for their services. With that information I agreed to try to file a claim.The Interview with one of their professional nurses was very thorough with my health issues and the details that surrounded them. I was also helped with processing my compiled file and sending it to th... read more
Business response:
Hi, ******!Thank you for sharing your experience with Trajector Medical! Its great to hear that a coworker introduced you to the services and that the process has been thorough and supportive so far. The detailed interview with the professional nurse and assistance with processing your file are vital steps, and its encouraging to see that these have gone smoothly for you. As you move forward with the onsite verification and VA physical, I hope everything continues to progress well. Wishing you the best as you approach the fi... read more
Made filing extremely simple and smooth. Excellent and easy to follow instructions.
Business response:
Hi, ****** Thank you so much for your kind words! I'm thrilled to hear that you found the process simple and the instructions easy to follow. Its always our goal to make things as smooth and straightforward as possible for everyone we assist. If theres anything else I can help you with, please dont hesitate to reach out!******* B Voice of the Customer Team ********************
I really like all the help and information that Trajector Medical had to offer.
Business response:
Hello **** Thank you so much for your kind words! I am thrilled to hear that the help and information from the team made a positive impact. Our goal is always to provide the support and resources needed to navigate the process successfully. If theres ever anything else we can assist you with, please dont hesitate to reach out!******* B Voice of the Customer Team ********************
Trajector Medical followed up and kept me informed on developments. I would recommend them any day . Your information goes straight to the VA so one doesnt have to go through the hassle .
Business response:
Hi, *****!Thank you so much for your kind words and recommendation! At Trajector Medical, keeping our clients informed and simplifying the process with the VA is a top priority. Were glad to have made a positive difference for you, and we truly appreciate your trust in us. Should you have any further information regarding your experience, please let us know. I would love to know how we could earn 5 stars from you!******* B Voice of the Customer Team ********************
I've had a great experience with Trajector Medical so far. Their team is professional, responsive, and provides excellent customer service. They've followed up quickly and have answered all my questions. I am still in the holding process for my claim to be verified but am impressed with their follow up phone calls to make sure I am alright.
Business response:
Hello, *****!Thank you so much for sharing your experience with our service Its wonderful to hear that our teams professionalism and responsiveness have made a positive impact during your journey. We strive to provide excellent customer service and ensure our clients feel supported every step of the way, so your kind words about our follow-up efforts truly mean a lot. We understand that the holding process can feel uncertain at times, but please know that we are committed to keeping you informed and prioritizing your well-be... read more
Trajector did all the extra work with getting my an overall 10% in my disability. Even though the VA math is not mathing. Im still satisfied with the assistance i received from ****** and ****. Thank you very much.
Business response:
Hi, ********** Thank you for sharing your experience and for acknowledging the efforts of ****** and ****. It's great to hear that their dedication helped you navigate the complexities of the VA disability process, even when the "VA math" made things challenging. Your satisfaction is exactly what we strive for, and we're glad we could assist in achieving a 10% rating for you!******* B Voice of the Customer Team ********************
Trajector Medical staff are professional with a capital P. My every interaction has been productive and positive. They ask the questions and then do all the leg work. Couldn't have a better group working on my behalf.
Business response:
Hey, Dar'rel Thank you for sharing such positive feedback about your experience with our service. It's great to hear that our team's professionalism and dedication have made a significant impact. We take pride in ensuring every interaction is productive and focused on achieving the best outcomes for those we serve. Your kind words reinforce our commitment to going above and beyond for our clients. Thank you for your trust and support!******* B Voice of the Customer Team ********************
Frequently asked questions about Trajector Medical
How is Trajector Medical rated?
Trajector Medical has a 4.6 star rating with 18,017 reviews.
When is Trajector Medical open?
Trajector Medical is closed now. It will open at 8:00 a.m.