This profile has been claimed by the business owner or representative.
Travis Hofmann of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I am truly delighted to hear that our communication met your expectations, Melinda. We at Mutual of Omaha Mortgage strive to keep the channels of communication clear and open for a smooth and stress-free mortgage process. Thank you for taking the time to review and rate our services. Your feedback is greatly appreciated and we look forward to assisting you in the future.
Verified by Mutual of Omaha Mortgage
Kind , understanding, patient, caring, and answering my crazy questions. Thank you so much for your time and effort to make this a great experience !
Verified by Mutual of Omaha Mortgage
Great communication
Business response:
I'm thrilled to hear that you were satisfied with the communication throughout our process, Nelson. Your feedback is greatly appreciated and I'm glad I could provide a positive experience for you at Mutual of Omaha Mortgage. Remember, I'm here for any of your future needs as well. Thank you for the excellent rating.
Verified by Mutual of Omaha Mortgage
Couple of snafu's. One was you telling us mortgage insurance would be included in mortgage from the first time we talked. Two, not all of high interest cards were paid off and Ally bank loan was not included. It would have benefited us more to not pay some of the lesser amount cards off and put that to BOA cards and Ally. Other than that you did a great job with us, communication was great except for the above. You also did a great job with Michelle, Thanks for helping us. Don and Tonda
Business response:
Thank you for taking the time to share your experience, Donald. Your feedback is invaluable in helping us improve our services. I apologize for any confusion regarding the mortgage insurance and debt prioritization. Your points are well taken and I'll ensure to make the necessary adjustments for better clarity in the future. I'm glad to hear that, overall, you had a positive experience with Mutual of Omaha Mortgage and with me. It was a pleasure working with you and Michelle, and I'm here to assist with any future mortgage ... read more
Verified by Mutual of Omaha Mortgage
That everyone was polite and helpful while the processes was handled over computer and phone.
Business response:
I'm tremendously grateful for your positive feedback, Lee. I'm glad to hear that you found our team to be polite and helpful throughout the process. At Mutual of Omaha Mortgage, we strive to provide a smooth and efficient process for our customers, even when doing so remotely. Your satisfaction is our ultimate goal, and your review reaffirms the hard work we put in every day. Thank you for taking the time to share your positive experience!
Verified by Mutual of Omaha Mortgage
I was kept well informed through the process and everything went smoothly and closed right on time!
Verified by Mutual of Omaha Mortgage
Travis Hofmann
Business response:
Thank you so much for the kind words, David! I'm glad Mutual of Omaha Mortgage was able to help you with your mortgage needs. It was a pleasure working with you and I'm glad you had a positive experience!
Verified by Mutual of Omaha Mortgage
Travis kept the line of communication open throughout the process and kept me informed of any changes and was able to explain why a change took place. Always immediately returned phone calls and emails.
Business response:
Michael, thank you for the kind words and for taking the time to leave a review! I'm glad to hear that I was able to keep you informed throughout the process and that I was able to answer any questions you had. It was a pleasure to work with you and I look forward to helping you with any of your future mortgage needs. Thank you again for choosing Mutual of Omaha Mortgage!
Verified by Mutual of Omaha Mortgage
Travis answered my questions, returned phone calls, emails, etc.
Frequently asked questions about Travis Hofmann of Mutual of Omaha Mortgage
How is Travis Hofmann of Mutual of Omaha Mortgage rated?
Travis Hofmann of Mutual of Omaha Mortgage has a 4.8 star rating with 343 reviews.
When is Travis Hofmann of Mutual of Omaha Mortgage open?
Travis Hofmann of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.