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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Travis was extremely helpful and walked me through the whole process and even answered my weird questions! He is great!! Donna Hartley was also wonderful in helping us navigate through the paperwork!
Business response:
I'm so pleased to hear that you found our process helpful and that you felt comfortable asking all your questions, Kristen. Questions are never weird, they're necessary to understand everything clearly and I'm glad I could assist. Donna and I are here to make the mortgage process as easy as possible for you. Your positive feedback means a lot to us at Mutual of Omaha Mortgage. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Everything moved smoothly. Everyone was professional and personable.
Business response:
Thank you, Judith, for your positive review and the 5-star rating. I'm delighted to hear that you found our process smooth and our team professional and personable. At Mutual of Omaha Mortgage, we strive to provide the best service to our customers. Your satisfaction is our greatest reward. Thanks for choosing us.
Verified by Mutual of Omaha Mortgage
Travis was fantastic and I cannot say anything negative about him. He always was there to answer my questions and help me out with anything I needed. When it came to underwriting.. that was a different story. It was a back and fourth battle for a bit over if the home was in my name on not (it was inherited). The title company was incredibly ignorant as to how to verify this, even though I provided everything, including paperwork from my attorney. Eventually they said they had enough… Donna and Travis did everything in their... read more
Business response:
I'm truly grateful to read your review, Nicole. It was a pleasure to assist you throughout the process, despite the obstacles we faced together. I understand how frustrating it can be dealing with complex inheritance issues, and I'm happy to know you appreciated our efforts to keep things moving smoothly. To hear that you would recommend my services to others is the highest compliment. I'm sorry to hear about the issues with the title company; your feedback is valuable and will help us improve for the future. Thank you for c... read more
Verified by Mutual of Omaha Mortgage
Working with people who new what they were doing. Keep up the good work.
Business response:
Thank you, Clayton, for your 5-star rating and for acknowledging our hard work at Mutual of Omaha Mortgage. We strive to provide the best service to our clients and I'm glad to hear that your experience was up to that level. Your positive feedback motivates us to maintain our high standards. If you need any further assistance, please do not hesitate to reach out. Kind Regards, Travis Hofmann
Verified by Mutual of Omaha Mortgage
It was painless Great communication
Business response:
I'm thrilled to hear about your painless experience, George. Communication is a top priority for me and I'm glad this was reflected in our interactions. Thank you for the 5-star rating and for choosing Mutual of Omaha Mortgage. It was a pleasure working with you. - Travis Hofmann
Verified by Mutual of Omaha Mortgage
Very easy and somewhat seamless process.
Business response:
I'm glad to hear that you found the process straightforward and nearly seamless, Cynthia. As your mortgage specialist, I aim to ensure that every step is as smooth as possible. Thank you for the high rating and for choosing Mutual of Omaha Mortgage. If you have any other feedback or need further assistance, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Travis was wonderful to work, answered all my questions quickly and took the time to make sure everything went smoothly. Very grateful to have worked with him
Business response:
Thank you for the glowing review, Keith. I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage. It was my pleasure to assist you throughout the process, and I'm glad I could make everything go smoothly for you. Your satisfaction is my top priority. Thanks again for your kind words.
Verified by Mutual of Omaha Mortgage
The fast answer to all my questions thanks
Business response:
I greatly appreciate your positive rating and feedback, David. It is always my goal to provide prompt and helpful service to our valued customers like you. I'm glad that you found my responses to be swift and satisfying. If you have any other questions in the future or need assistance with anything else, don't hesitate to reach out. Thanks again for the stellar review and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Awesome. Thank you.
Business response:
I'm thrilled to hear your positive feedback, Kimberly! Your satisfaction is my top priority, so knowing you had an awesome experience with Mutual of Omaha Mortgage genuinely means a lot to me. If you have any further questions or needs, please don't hesitate to reach out. Thanks for taking the time to share this review and for the perfect score.
Travis Hofmann of Mutual of Omaha Mortgage has a 4.8 star rating with 345 reviews.
Travis Hofmann of Mutual of Omaha Mortgage is open now. It will close at 6:00 p.m.