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8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Verified by Mutual of Omaha Mortgage
Travis was great, through and through. The closing process was unpleasant. The documents came extremely late and the original notary could not come, and I had no clue- no call or anything. I happened to reach out because I have a dog and that’s when I found out he could not come. Got another call, from a woman saying that she would be there in an hour and a half. This was 15 minutes before the scheduled time, which we could not do. I took the day off, my wife did as well to make sure we were both home. Someone else got assig... read more
Business response:
I'm sorry to hear about the unpleasant experience with the closing process. I understand that it can be difficult to coordinate and I apologize for any inconvenience caused. I'll make sure to ensure that communication is clear to all parties involved and that documents are sent in a timely manner for future closings. I'm glad to hear that you were satisfied with my services and that you were able to get the closing completed in time. I will make sure to look into the issue with sending checks to the house to pay off creditor... read more
Verified by Mutual of Omaha Mortgage
App. Issues
Verified by Mutual of Omaha Mortgage
Understanding the appraisal was a factor, I still felt that the entire process had way to many hurdles and red tape. Even purchasing my house wasn't as complicated or lengthy. If it wasn't for this, I would happily refer people.
Verified by Mutual of Omaha Mortgage
It took close to 6 months to get funded. I was told at one time because of my employment status I didn’t qualify for a loan so I began checking other local credit unions and then a month later someone emails me informing me that the loan was funded. I just felt the communication channels were very poor. Many times no returned phone call, etc.
Verified by Mutual of Omaha Mortgage
Your management is woefully lacking in the knowledge required to process virtually all aspects the completion of a loan. If I am not mistaken I began the process in February. It is now June 4 and loan proceeds have not been released and Huffman hopes that will occur by June11. I have advised all family members, associates and friends to NEVER have any financial dealings with you people. I was a Corporate Officer and Vice President in a multi billion $ firm and never saw or tolerated this complete lack of managerial credibili... read more
Verified by Mutual of Omaha Mortgage
The experience started out good then as the time went on and the promises of making settlement in the middle of January then the end then early Feb . settlement went to March 11,2021. I had to provide documents that the processor was to obtain. The processor would not contact us back when we had questions. .Travis said the delays were due to My mortgage being paid at the end of the Month but we were under the impression the loan was closing by Henri would not recomend them to anyone.
Verified by Mutual of Omaha Mortgage
In mybcase it was just the time it took
Verified by Mutual of Omaha Mortgage
Loans took from September and closed on December 26. Much too long. Also , indicated that no payment was due until February and home equity due in January. Several instances where information was asked for when it was already communicated.
Verified by Mutual of Omaha Mortgage
I originally called and asked if you could make a loan so I could repair my house and sell it. I was told you could, but after the first appraisal, I was told I had to make repairs before I could get the money for repairs. After the reappraisal, I was told I couldn't be selling the house if I wanted the loan. Ran out of characters. I would say that is typical of my experience.
Travis Hofmann of Mutual of Omaha Mortgage has a 4.8 star rating with 342 reviews.
Travis Hofmann of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.