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Tropicana Atlantic City
- Casinos
- Atlantic City, NJ
About this business
Location details
2831 Boardwalk, Atlantic City, NJ, 08401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Check in experience was very difficult (automated machines that did not work. Only one staff member at the desk with very long line). Elevators smelled very bad. Room lacked exta bedding. Great water pressure in the shower. View from room was expansive--great way to take in the shore.
Business response:
Thank you for bringing this to our attention. We apologize for the difficulties you experienced during check-in and with the elevators. We appreciate your feedback and will address these issues promptly. We are glad to hear you enjoyed the water pressure in the shower and the expansive view from your room. If you have any further concerns, please do not hesitate to contact us at (800) 843-8767.
Rooms and hallways need up changes and no ice machine working and no A C in the hallways The smell of the carpet smells old, 2 time I had trouble with the a c, we stayed at mgm the 1 st night it smells good soon as walk in All the in door activities
Business response:
We apologize for any inconvenience you experienced during your stay at Tropicana Atlantic City. We will address the issues with the rooms, hallways, ice machines, and AC immediately. Thank you for bringing these concerns to our attention.
Very Poor
Business response:
Your concerns are noted. Please feel free to reach out to us at (800) 843-8767 to discuss your experience further. Thank you for bringing this to our attention.
Fair Hotel rooms and casino/common area are extremely outdated and in need of an update. Great stores and restaurants
Business response:
Your feedback is invaluable to us. We appreciate your honesty and will take your comments into consideration as we work towards improving our hotel rooms and casino. Thank you for acknowledging our great stores and restaurants. If you have any further feedback, please don't hesitate to reach out to us at (800) 843-8767.
Disappointed. Use to stay here all the time. Not now. Waited very long to get checked in. Big disappointment with our room. There was nowhere to put our luggage, small TV. Very bare and unwelcoming. The bed was comfortable. People at Hooters were so nice. Loved the wings!
Business response:
We regret to learn about your disappointing experience at Tropicana Atlantic City. We apologize for any inconvenience caused during check-in and with the room. We appreciate your feedback and will work to improve our services. Thank you for mentioning the great service at Hooters, we are glad you enjoyed the wings. Please feel free to contact us at (800) 843-8767 with any further concerns.
Fair No microwave present in the room. And pool was not open to its patrons how it was stated Location of the property and the price o line was great until the extra fees they charged when j got there. Instead of the 150 $ that was known i was charged an additional a t189.34
Business response:
Your feedback is important to us. We apologize for any inconvenience you experienced during your stay at Tropicana Atlantic City. We will address the issues with the microwave and pool access with our team. Regarding the extra fees, please contact us so we can further investigate and resolve this matter. Thank you for bringing this to our attention.
It's was good enough for the price. Not knowing how to locate my room. Walking to the car is at least 20 minutes. Staff didn't want to help. They even neglected working there. Location and price.
Business response:
We are concerned to hear about your experience at Tropicana Atlantic City. We apologize for any difficulties you encountered with locating your room and the lack of assistance from our staff. We appreciate your feedback and will work to improve in these areas. Thank you for bringing this to our attention.
Horrible I didn’t like how the staff treated me .. horrible! I flew in from Florida, and just for one day it was horrible.
Business response:
Your concerns are noted. We apologize for the treatment you received during your visit. Please contact us to discuss your experience further and see how we can make it right.
Girl's time out The room had hair on the bathroom floor and there were no drawers in the room. You had to pay $5 each to get into the Kareoke bar and then pay $2 per song that you sing. The pool indoor pool is closed on Wednesday and all outdoor pools were closed. The location was good and they had a dance club and Kareoke Club. The shops inside were nice. The staff at the reservation desk were friendly and helpful.
Business response:
Thank you for bringing this to our attention. We apologize for the issues you experienced during your stay. We will address the cleanliness concerns and take your feedback into consideration for improvements. We're glad you enjoyed the location and amenities. Please feel free to reach out to us at (800) 843-8767 if you have any further feedback.
Frequently asked questions about Tropicana Atlantic City
How is Tropicana Atlantic City rated?
Tropicana Atlantic City has a 3.9 star rating with 88,692 reviews.
When is Tropicana Atlantic City open?
Tropicana Atlantic City is open now. It will close at 6:00 p.m.