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2121 S Casino Dr, Laughlin, NV, 89029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very Poor The rooms need to be clean good there was a lot of dust everywhere
Business response:
Thank you for providing your feedback and letting us know about your experience, Ayala. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Not a good experience it was a celebration weekend and we dreaded going back to the Tropicana. There was no daily room cleaning, was NOT advised before booking. No discount for that checkout, the restaurant experience was not good. The swimming pool was extremely crowded every day. It was very hot and the room was not cool at all....Overall, we were not happy or comfortable there. My sister chose this place to celebrate her birthday. We had to go to other casinos to enjoy it. The Tropicana looks better in your advertisements... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Chacha. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Very Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, Sherley. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, Stacey. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
hope to never have to stay there again housekeeping, customer service, charges for services not provided
Fair Wish we could have got fresh towels every day and if someone would have taken out the trash and Since we didn't have a shower curtain every time we took a shower the water space everywhere We have no shower curtains we have no housekeeping and the The bottom of the sink and the bathroom was dirty They said we had free Internet but it was just for one day and you had to pay $20 which I don't think is right
Business response:
Thank you for providing your feedback and letting us know about your experience, Ricardo. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Poor
Business response:
Thank you for providing your feedback and letting us know about your experience, Tom. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Horrible ! Everything. This was the worst experience I have ever had. First, I checked in and got my rooms. The key didn’t work to one room and the other room had not even been cleaned.there was ice in the sink, beds looked like people had still been layed on and trash in the trash cans. Went back down and gave us new rooms that we’re supposed to be their “newer rooms” looked same as the others. I was only able to get into one of my rooms as the other was having technical issues. I waited from 7 in the afternoon until 1 in t... read more
Business response:
Thank you for providing your feedback and letting us know about your experience, Jennifer. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Bad One of the rooms I rented was dirty and not cleaned up. All the towels were used and the bed was unmade with pillows on the ground. They were unable to grant my request of non smoking even thought I selected that at the time of booking. I had to argue because my sister is asthmatic.
Business response:
Thank you for providing your feedback and letting us know about your experience, Derik. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future. Tropicana Laughlin
Tropicana Laughlin has a 3.7 star rating with 32,285 reviews.
Tropicana Laughlin is open now. It will close at 6:00 p.m.