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Truck City Ford
- Car Dealers
- Buda, TX
About this business
WELCOME TRUCK CITY FORD! As a Ford President's Award winner for customer service, Truck City Ford has become one of the top Austin-area Ford dealerships since we opened our doors. We serve many local communities near Buda, including Austin, Kyle, San Marcos, Dripping Springs, Wimberley, Bastrop, New Braunfels and the rest of the greater Austin area. At Truck City Ford, we take pride in the care we provide our customers. This customer-focused policy is our way of making sure you drive away in the best new or used Ford car. ... read more
Location details
15301 I-35, Buda, TX, 78610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
As anew employee I NEVER expected a bill for the service I had done to be as high as it was. Next time I think I'll just take a day off work, without pay and do the work myself and maybe even with parts from RockAuto.com even though I work in the parts department here. Just caught me a bit off guard.
Always friendly, caring and always looking out for the best service for customers. Been a customer for the past 28years and don't plan on changing.
Business response:
Long term customers become the "meat and potatoes" of any dealership, and we are no exception. Your business, your time and your feedback give us options to improve the customer experience and help change the perception of the auto industry. Thanks for the feedback, and your business.
Mike and Eddie were very helpful in getting our vehicle fixed quickly. Very appreciative of their help and hard work!
Business response:
The team at Truck City will work hard to get your vehicle in and out in a timely manner with the work done right the first time. Thanks for your business, and we appreciate the five star rating.
Thanks to Eddie, John and Charles for pleasant experience with my purchase. They did their best to not only treat me as a good return customer, but now as customer/employee.
Business response:
What a great recommendation for Truck City. Eddie is a true professional, and works with all the depart6ments involved to get the best experience for his customers. Loyal customers keep us on our toes, and we appreciate your time, your business, and the rating.
I did not have a bad experience. Was offered a couple of hats but never got them. But that’s ok - not trying to get anything for free.
Business response:
Thanks for your business, and sorry we dropped the ball on the caps we offered. We appreciate your business and your time. We are as close as a phone call for any future needs.
Nate took care of everything I needed quickly. I couldn’t be more satisfied with the service!
Business response:
We are delighted that Nate takes good care of you, and he meets your expectations. We look forward to the next opportunity to serve you.
Eddie and the team as always answered all my questions and left the decision of the purchase up to me. No pressure truck city Ford makes a necessary evil of purchasing cars today a pleasant experience.
Business response:
We appreciate your time and your business. Reviews such as yours gives us an opportunity to hone our processes to achieve a better customer experience. We will continue to work hard to keep your business, and thanks for the rating.
Great staff, knowledgeable about their products. Friendly . They made my experience great. Only good things to say. I would recommend them for vehicle needs
Business response:
Your feedback and review will help keep us creating the right kind of experience for all our customers. We appreciate your time, your business, and the five star rating.
I worked with Alex Drabant in the commerical dept. He was very helpful and i had a very good experience working with him.
Frequently asked questions about Truck City Ford
How is Truck City Ford rated?
Truck City Ford has a 4.9 star rating with 4,224 reviews.
When is Truck City Ford open?
Truck City Ford is closed now. It will open at 8:30 a.m.