This profile has been claimed by the business owner or representative.
True Restorations, Inc.
- Damage Restoration
- Lindenhurst, NY
About this business
Specialties: Pipe burst repairs & full turnkey restoration specialists. We handle everything, including insurance claims processing, pack out & cleaning of affected contents.....everything. Our motto is "one call does it all". We also provide immediate emergency services for smoke, fire and mold mitigation. As veteran contractors we can handle complex, multi-trade repairs (full service.....complete, painting .....everything) Our coverage area is Nassau & Suffolk Counties on Long Island...& growing! Established in 2003. True ... read more
Location details
929 Wellwood Ave, Lindenhurst, NY, 11757, United States
Get directions
Elias and Lewis, came to my house on 01/23/25 with a flood issue and they went straight to work to remove water down the basement and came next day with a crew to move stuff and take pictures of the damage, also to cut out the two foot section all around basement to prevent mold. They did a great job and would highly recommend them.
These people are amazing. They answer all my questions and explained everything. They went above and beyond and even helped shut off the water to my home at the main water line near the street because of a totally unrelated plumbing problem. I strongly recommend this team of people.
Business response:
Thank you Walter for the positive feedback on our water damage emergency cleanup services provided to you on your home in Amityville, NY. We're glad to hear about your great experience with True Restorations, Inc. Please share our contact information with friends family and neighbors so we can assist them as well. Kind Regards, The True Restorations Team
I was referred to True Restorations, Inc. by my plumber, who said they?d be able to uncover a tricky leak that had led to mold?and I couldn?t be happier with the result. The project manager, Elias, was incredibly responsive and flexible, and the team started promptly with anti-mold and dehumidifying treatments. They worked efficiently, answered all my questions with patience, and handled every detail with care. Special thanks to Elias, Jesse, Lewis, John, and Vinny for carefully removing/treating cabinets, countertops, and s... read more
Business response:
Thank you Anthony for sharing your experience with True Restorations, Inc. We appreciate your kind words about our team and are glad we could help with your restoration needs from your boiler leak on your home in Levittown, NY. Please pass the word about True Restorations to friends and family in need of water, smoke, fire, mold or biohazard emergency cleanup. Kind Regards, The True Restorations Team
Excellent experience working with this company. They showed up Saturday evening, shortly after I called, to extract water from my basement. Shoutout to Elias Mercado for working so hard to get that done. The rest of the staff was very professional whenever they showed up to do the rest of the work to dry out the basement. Highly recommend them
Business response:
Thank you Laura for your excellent 5 Star review of our water cleanup services on your home in East Meadow, NY. We were happy to help, even at such a late hour. Spread the word to friends, family and neighbors about how we can assist in cleanup and repairs of water, smoke, fire, mold and biohazard conditions in their homes or businesses. Kind Regards, The True Restorations Team
Lewis and his crew showed up at our home in Massapequa around midnight on a Sunday, less than 2 hours after they were called, and got right to work. The installed several devices which extracted ankle-deep water out of our basement. Lewis explained the process in regular language so the homewoner can understand. They were very professional, neat and courteous. They worked with us on scheduling the retrieval of their equipment as we were not available for the original date they proposed. Cant say enough about this company. Wi... read more
Business response:
Thank you Carol for that thorough 5 star glowing review of our water cleanup services on your home in Massapequa, NY. We will surely share your praise of our lead tech Louis' efforts. Please do share our name with family, friends and co-workers and be sure to let them know that we can assist with claims processing, contents cleaning and storage as well as complete turnkey repairs. Kind Regards, The True Restorations Team
Elias was the project manager he was very helpful and made sure everything went smoothly anytime I had any questions and needed to call he called right back, his crew Jesse, Will, Louis, Dave & John were great workers very polite and made everything very easy. They are a great company & would recommend them highly.
We hired True Restoration to mitigate damage in my parents house caused by a storm that resulted in water entering the basement including the laundry room, bathroom and den. Frank and Elias were involved thru the whole process. The team was dispatched right away and performed all of the work as promised for a fair value. The work included carpet removal, drywall and drydown The team of Rashon, Jesse, Dave and Josh were exceptionally professional, neat and easy to work with. Would highly recommend this company
Business response:
Thank You James for your fabulous 5 star review. The team will appreciate your kind words and if anymore of your friends, family or co-workers need help with any kind of emergency cleanup, please pass along our phone # 631-757-0212. Kind Regards, The True Restorations Team
I needed to take a few minutes to express my great satisfaction with the work performed here at our Independent Living community, both in remediation and especially reconstruction. As is often the case, our workers can be our greatest selling point, or our greatest detriment. The former is certainly the case here. I expressed to True Restorations in advance, the need to perform the work with the utmost care and cleanliness, being that it was pretty much all being performed in occupied spaces, and I was nowhere near disappoin... read more
Business response:
Wow Todd, that is quite the comprehensive review. We are so pleased to learn that all the little things that TR does well was not only noticed but appreciated by you and the occupants that were affected by the water / mold condition. Also, knowing that we made your job as a property manager easier is what we are hoping others like you will find great value in so we can do ALL your emergency work. Kind Regards, The True Restorations Team
We unfortunately had a leak that led to mold in our downstairs bathroom. Our first line of contact was Michelle, who could not have been nicer and more reassuring. She set us up with a team and let us know she was available for anything we needed. From the first minute we spoke with Vinny we felt at ease. He took us through the process of what was to come step by step and patiently answered our questions - sometimes multiple times over! He made himself available, even over the weekend, and was always happy to answer question... read more
Frequently asked questions about True Restorations, Inc.
How is True Restorations, Inc. rated?
True Restorations, Inc. has a 5 star rating with 212 reviews.
When is True Restorations, Inc. open?
True Restorations, Inc. is open now. It is open 24/7.