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Twin Bridges Animal Hospital
- Veterinarians
- Davenport, IA
About this business
Location details
4040 E 53rd St, Davenport, IA, 52807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
We went to this vet because they are close to our home. We took our pet to another vet to get a second opinion and since we did that, they will no longer sell us the prescription food we need for our dog. This is very unprofessional of them as a company. Humans go to other doctors and get second opinions but apparently this place does not like that. They were starving our dog with the amount of food they said to feed anyway. Maybe it is for the best that we don’t go there anymore. Keep this in mind if you go for a second o... read more
Business response:
Thank you for your review, Richard. Our notes show your spouse, Sara, called for a refill of Ramsey's food. We asked if you switched vets as the account is marked as inactive. Sara did confirm you have switched vets, so we recommended calling your new clinic to pickup Ramsey's food. The reason being is we are not sure if your new vet wants Ramsey to stay on his current diet or the new vet recommends a new prescription diet, as they most recently saw Ramsey. Please feel free to give us a call if you would like to discuss thi... read more
My Grandpuppy just came back from what was supposed to be a nail trim...instead they butchered his nails leaving him bleeding & in pain! The office receptionist had the audacity to say that it was "his fault for moving too much"...this is a vet clinic & you don't know how to handle trimming a dog's nails? No stars from me.🤬🤬🤬🤬
Business response:
Thank you for providing your feedback and letting us know about your Grandpuppy's visit . We set a high standard for care and customer service. We are looking into what happened and reviewing our nail trim standards.
Business response:
Hi Ryne, we do not show you as a client at Abel Keppy Animal Hospital. We’d love the opportunity to chat about ways to improve our service. Would you mind calling us at (563) 355-5311?
Very rude and unprofessional over the phone! Will be taking my business elsewhere!
Business response:
Tabatha, we take your feedback seriously. We strive to provide our clients with the utmost respect in order to create a comfortable experience for you and your pet. Unfortunately, we are unable to find your records in our patient files, and would appreciate it if you gave our practice manager a call at (563) 355-5311 to discuss further. We look forward to speaking with you.
Business response:
Katielyn, we have no record of your name in our patient files. Have you recently visited our hospital? To verify, you can reach us at (563) 355-5311.
Business response:
Lisa, we appreciate your feedback and would like the opportunity to address your concerns further. However, we are unable to identify you as a client. We kindly ask you give us a call at your convenience so that we may clarify any mix up or hear about your experience more.
Frequently asked questions about Twin Bridges Animal Hospital
How is Twin Bridges Animal Hospital rated?
Twin Bridges Animal Hospital has a 4.5 star rating with 512 reviews.
When is Twin Bridges Animal Hospital open?
Twin Bridges Animal Hospital is closed now. It will open at 7:30 a.m.