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Tyler Complete Care

4.9

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Location details

1809 Capital Drive, Tyler, TX, 75701, United States

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4.93,197 reviews
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Carolanne B.'s profile image
Carolanne B. 
a week ago

My wait time was minimal. My exam and discussion of treatment were within an acceptable time frame. Everyone was so kind and accommodating (doctor, nurse, receptionist)! 

Business response:

Hello Ms. Brown, We are so appreciative of your feedback about minimal wait times and our kind, accommodating team providing excellent care at our Tyler facility. It means so much to us. We sure hope you feel much better very soon. Please take care and thank you so much. 

Lynda W.'s profile image
Lynda W. 
a week ago

Great staff! Great bedside manner!!! 

Business response:

Thank you for recognizing our staff's great bedside manner and care. We truly appreciate you taking the time to share your positive experience with us. Our team works hard to ensure that every patient feels comfortable and well-cared for during their visit, so it's wonderful to hear that their efforts made a positive impression on you. Your feedback about our staff means a great deal to us and helps reinforce the importance of maintaining the high level of compassionate care we strive to provide. 

Grace L.'s profile image
Grace L. 
a week ago

My family always tries to make Tyler Complete Care our main Urgent Care go-to place. The doctors are great, waiting time is usually minimal, and we come away feeling like our concerns/needs have been addressed in a professional way. 

Business response:

Thanks for trusting us with your family's care. We appreciate your confidence in our team. It means so much to hear that you consistently choose Tyler Complete Care for your family's healthcare needs. We're delighted that our doctors have provided great care and that you've experienced minimal waiting times during your visits. Your feedback about feeling heard and having your concerns addressed professionally is exactly what we strive for with every patient interaction. We're grateful for your loyalty and trust in our servic... read more

Kimberly T.'s profile image
Kimberly T. 
2 weeks ago

Everyone was so friendly! There was even an issue with my insurance and the receptionist went above and beyond to help me figure it out. The doctor was compassionate and made me feel better about coming in. 

Business response:

Hello Ms. Tollett, Your review and 5 star rating is so appreciated! We're grateful our team at our Tyler facility provided compassionate care and helped resolve your concerns. Hope you feel much better very soon! Thank you so much. 

Sherrie M.'s profile image
Sherrie M. 
2 weeks ago

Friendly staff and doctors. They take care of you and your needs. 

Business response:

We are ecstatic to hear about your positive experience with our friendly staff and doctors who prioritize your care and needs. It truly means the world to us to know that our team's dedication to providing compassionate and attentive service has made such a positive impression on you. We take great pride in ensuring that every patient feels welcomed and well-cared for throughout their visit, and your feedback confirms that our staff and doctors are successfully delivering the personalized attention that each patient deserves... read more

Emerson G.'s profile image
Emerson G. 
a month ago

Amazing service! Everyone was kind and we didn’t have to wait at all! 

Business response:

Hello, We are absolutely thrilled to hear about your amazing experience at our Tyler facility! Thank you for recognizing our kind team and efficient service. Please get well soon. 

Johnny W.'s profile image
Johnny W. 
a month ago

Great fast service greatly appreciated !!!! Very professional! Thanks for being there and helping me get to feeling better. Thanks again. 

Business response:

Thank you for appreciating our fast service and professionalism. We're honored to have helped you feel better. It brings us great satisfaction to know that we were able to be there for you when you needed us and that our efforts contributed to helping you on your path to feeling better. We deeply appreciate you taking the time to share your positive experience with us. 

Robert S.'s profile image
Robert S. 
a month ago

Best ER experience I've had! Sadly, there's been a few. Check in process was painless unlike my situation from that night. Dr. McDonald, Gretta, Sabrina and Lisa were all amazing. Thank you! 

Business response:

We are elated to hear about your positive experience! Thank you for recognizing our team's care during your visit. It means so much to us that our staff were able to provide you with amazing care during what sounds like a difficult situation. We're particularly glad to know that our check-in process was painless and made your visit smoother. Your kind words about this being your best ER experience truly highlight the dedication our entire team puts into ensuring every patient receives exceptional care when they need it most. 

Rickey H.'s profile image
Rickey H. 
2 months ago

Entire staff very compassionate,caring,patient and most of all caring 

Business response:

We appreciate your kind words about our compassionate and caring staff. Thank you for recognizing their dedication. It truly means the world to us to hear that our entire team demonstrated such compassion, care, and patience during your visit. We are incredibly proud of our staff members who work tirelessly to provide this level of caring service, and your feedback validates the commitment they bring to their work every day. Thank you for taking the time to acknowledge their dedication and for sharing your positive experienc... read more

Frequently asked questions about Tyler Complete Care

How is Tyler Complete Care rated?

Tyler Complete Care has a 4.9 star rating with 3,197 reviews. 

When is Tyler Complete Care open?

Tyler Complete Care is open now. It is open 24/7.