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1809 Capital Drive, Tyler, TX, 75701, United States
Get directionsI was visiting my daughter in Tyler for graduation . I had an allergic reaction to something. I come in contact with. Immediately after getting signed , in the nurse triaged me and within 5 minutes after the Dr. was coming into my room! He was knowledge, answered my questions and concerns, within 20 minutes I was getting relief for what seemed to be an allergic reaction. .everyone was very pleasant! i would definitely recommend this practice to anyone for urgent care! I cannot recall the young lady at the front desk. She was... read more
Business response:
Thank you for your review! We're thrilled you received prompt, quality care during your visit to our Tyler location. It's wonderful to hear that our nurse was able to triage you quickly and that Dr. Mark McDonald was able to see you within just 5 minutes of being signed in. We're so pleased that Dr. McDonald was knowledgeable and took the time to answer all your questions. It's also great to know that our entire team provided you with pleasant service throughout your experience. Your recommendation means everything to us, an... read more
Great service
Business response:
We are pleased to hear about your positive experience with our service. Thank you for choosing Tyler Complete Care.
Great, nurse had a great personality. In and out quickly. Shot and medication working.
Business response:
We are pleased to hear about your positive experience. It's wonderful to know that you found our nurse's personality to be great, as we value the importance of compassionate and friendly care during your visit. We're also glad that your appointment was efficient and that you were able to get in and out quickly. Thank you for taking the time to share your feedback about your experience with our services.
Everything was helpful & great!
Business response:
We appreciate your positive feedback! It brings us tremendous satisfaction to know that everything was helpful and great during your experience with us. Your kind words truly mean a lot to our entire team, and we are delighted that we could meet your expectations. We genuinely appreciate you taking the time to share your positive experience, as it helps us continue to strive for excellence in providing quality healthcare services to all our patients.
Doctor, nurses, all staff were very good. The woman at the front desk was super sweet. I have no complaints. I got in quickly and was seen by a physician, NOT a nurse practitioner, within minutes. I was very pleased with everyone and everything. Keep up the great work!
Business response:
We are thrilled to hear about your positive experience with our team! Thank you for recognizing our staff's dedication. It's wonderful to know that our staff provided you with excellent care during your visit. Your kind words about everyone and everything truly mean a lot to our entire team, and we appreciate you taking the time to share your experience. Thank you for encouraging us to keep up the great work!
My wait time was minimal. My exam and discussion of treatment were within an acceptable time frame. Everyone was so kind and accommodating (doctor, nurse, receptionist)!
Business response:
Hello Ms. Brown, We are so appreciative of your feedback about minimal wait times and our kind, accommodating team providing excellent care at our Tyler facility. It means so much to us. We sure hope you feel much better very soon. Please take care and thank you so much.
Great staff! Great bedside manner!!!
Business response:
Thank you for recognizing our staff's great bedside manner and care. We truly appreciate you taking the time to share your positive experience with us. Our team works hard to ensure that every patient feels comfortable and well-cared for during their visit, so it's wonderful to hear that their efforts made a positive impression on you. Your feedback about our staff means a great deal to us and helps reinforce the importance of maintaining the high level of compassionate care we strive to provide.
My family always tries to make Tyler Complete Care our main Urgent Care go-to place. The doctors are great, waiting time is usually minimal, and we come away feeling like our concerns/needs have been addressed in a professional way.
Business response:
Thanks for trusting us with your family's care. We appreciate your confidence in our team. It means so much to hear that you consistently choose Tyler Complete Care for your family's healthcare needs. We're delighted that our doctors have provided great care and that you've experienced minimal waiting times during your visits. Your feedback about feeling heard and having your concerns addressed professionally is exactly what we strive for with every patient interaction. We're grateful for your loyalty and trust in our servic... read more
Everyone was so friendly! There was even an issue with my insurance and the receptionist went above and beyond to help me figure it out. The doctor was compassionate and made me feel better about coming in.
Business response:
Hello Ms. Tollett, Your review and 5 star rating is so appreciated! We're grateful our team at our Tyler facility provided compassionate care and helped resolve your concerns. Hope you feel much better very soon! Thank you so much.
Tyler Complete Care has a 4.9 star rating with 3,297 reviews.
Tyler Complete Care is open now. It is open 24/7.