This profile has been claimed by the business owner or representative.
Tyler Complete Care
- Healthcare
- Tyler, TX
About this business
Location details
1809 Capital Drive, Tyler, TX, 75701, United States
Get directions
Everyone was very nice. Very professional. They did a complete exam and got me up and going again. The price was reasonable. (Self pay) Would go there again. Very nice to follow up too.
Business response:
Thank you so much for sharing your wonderful experience with us! Your positive feedback truly means a lot to our entire team. We're so glad to hear that our staff made you feel welcome and that you found everyone to be professional and kind throughout your visit. Additionally, we're happy to hear that our follow-up care left a positive impression on you as well. We look forward to seeing you again whenever you need us!
Doctor and staff did an excellent job in taking care of my problem and within hours I was feeling better!
Business response:
Thank you so much for sharing your wonderful experience with us! Your positive feedback about our doctor and staff is truly appreciated. It is great to hear that they were able to effectively address your problem and provide you with the care you needed. We will make sure to pass along your appreciation to the entire team. Thank you again for taking the time to share your experience!
Best staff in ETX 😁 Will be only place I go to in an emergency
Business response:
Hello Mr. Hallmark, Thank you for your wonderful feedback! We're honored to be your trusted choice for emergency care. Hope you feel much better very soon! Thanks again.
I presented at Tyler Complete Care with a UTI and was treated immediately, left a urine specimen, and was seen by Dr Brad Robertson who immediately prescribed an antibiotic. I was treated with great professional care and was in my way in thirty minutes. They called with the results of the culture 3 days later that confirmed the diagnosis. Excellent care in an emergency!
Business response:
We are absolutely thrilled to hear about your excellent experience with our professional care and quick service. It's wonderful to know that you were treated immediately upon presentation and that Dr. Brad Robertson was able to provide you with prompt, professional attention. We're also glad that our follow-up call three days later confirmed the diagnosis and completed your care experience. Thank you for recognizing our team's dedication to providing excellent emergency care.
Dr McDonald’ did an outstanding job as he always does and gave me valuable information. The staff was professional and I appreciated the service services. I wished I could use my Medicare insurance rather than cash payment.
Business response:
Thank you for sharing your positive feedback about our outstanding service and professional staff. It's wonderful to know that you found our staff professional and appreciated the services we provided. We regret that we cannot accept Medicare at this time. State-licensed Freestanding Emergency Centers (FECs) are not allowed to participate in Medicare unless the federal government passes new legislation. Complete Care wants to permanently extend Medicare benefits to include FECs; our Medicare beneficiaries deserve equal acces... read more
This ER is great! They provide efficient, expert care without offering ridiculous services and overcharging my health plan. I will seek care from Tyler Complete Care again when needed.
Business response:
We are pleased to hear about your positive experience with our efficient, expert care and transparent approach. We take great pride in providing quality care while maintaining transparency and being mindful of health plan costs. Your recognition of our commitment to delivering excellent care without unnecessary services truly means a lot to our entire team. We're grateful that you would choose Tyler Complete Care again for your future healthcare needs, and we look forward to continuing to serve you with the same level of ef... read more
You’re always quick to see me, listen to what is going on, and prompt at sending any prescriptions needed to the pharmacy.
Business response:
We are glad to hear you appreciate our quick service and attentive listening. It means a great deal to us that you've noticed how we prioritize seeing you promptly and taking the time to truly understand what is going on with your health concerns. Thank you for taking the time to share your positive experience.
I was visiting my daughter in Tyler for graduation . I had an allergic reaction to something. I come in contact with. Immediately after getting signed , in the nurse triaged me and within 5 minutes after the Dr. was coming into my room! He was knowledge, answered my questions and concerns, within 20 minutes I was getting relief for what seemed to be an allergic reaction. .everyone was very pleasant! i would definitely recommend this practice to anyone for urgent care! I cannot recall the young lady at the front desk. She was... read more
Business response:
Thank you for your review! We're thrilled you received prompt, quality care during your visit to our Tyler location. It's wonderful to hear that our nurse was able to triage you quickly and that Dr. Mark McDonald was able to see you within just 5 minutes of being signed in. We're so pleased that Dr. McDonald was knowledgeable and took the time to answer all your questions. It's also great to know that our entire team provided you with pleasant service throughout your experience. Your recommendation means everything to us, an... read more
Great service
Business response:
We are pleased to hear about your positive experience with our service. Thank you for choosing Tyler Complete Care.
Frequently asked questions about Tyler Complete Care
How is Tyler Complete Care rated?
Tyler Complete Care has a 4.9 star rating with 3,315 reviews.
When is Tyler Complete Care open?
Tyler Complete Care is open now. It is open 24/7.