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Tyler Complete Care

5.0

About this business

Complete Care offers East Texas communities premier 24 hour emergency room facilities that offer progressive emergency care for both minor and major ailments and injuries. All of our ER facilities are equipped to treat adults and children alike. No matter your need, Complete Care is ready around the clock to provide the care you need. Urgent Care in East Texas Are you having problems getting an appointment to see a doctor? Complete Care is here to support your medical needs! If you have to wait weeks to see your primary car... read more

Location details

1809 Capital Drive, Tyler, TX, 75701, United States

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5.02,998 reviews
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Elizabeth B.'s profile image
Elizabeth B. 
on Birdeye

2 years ago

Everyone very respectful and personable, including doctor. Waited to be called back a little longer than I would have expected as we were the only ones there. But it was really only 20-30 minutes I think. Once back, it moved quickly and smoothly. Dr made a comment at the very beginning that my son and I thought was a tad bit tone deaf but he quickly recovered and made me feel totally comfortable and was very understanding and attentive. He was very helpful in sussing out my odd little health issue and helping me understa... read more

Business response:

Hello Ms. Buchanan, Thankyou for the kind words and for telling us a bit about your ER experience with Tyler Complete Care. We value and appreciate our loyal patients and only want the very best for them. We hope you feel better soon. Please take care and thank you again! 

Tina L.'s profile image
Tina L. 
on Birdeye

2 years ago

The process was easy receptionist was very professional, but kind. Dr. was friendly and was helpful for what I needed. On the other hand the woman’s that took my vitals never looked me in the eye. She could have tried just a little bit to be nice. 

Business response:

Hello Ms. Lucas, Thank you for your feedback. We are thrilled with the 5 stars and the kind word regarding most staff members. We appreciate you bringing to our attention the woman that took the vitals. We understand the need for improvement and will take the necessary steps to rectify the issue for future patients. We hope you feel better very soon. Thank you so much and please take care. 

Tracy O.'s profile image
Tracy O. 
on Birdeye

2 years ago

Everyone was very kind and professional! 

Business response:

Hello, We really appreciate you taking the time to share your 5 star rating with us. We are so grateful you had a good ER experience with our Tyler staff. We're here to help and ready 24/7 with a very minimum wait time. Please get well soon and thank you again! 

Kenneth K.'s profile image
Kenneth K. 
on Birdeye

2 years ago

The experience was First Class! Dr. Stringer and Emergency Nurse Jennifer were so compassionate and thorough!! I hurt myself needing 54 Stitches in my left leg; they took excellent care of me! My return visit 10 days later to have my stitches removed was done by Nurse Jennifer and she was so professional and thorough! My decision to go to Tyler Complete Care was the correct decision!! Thanks, Rod Kosterman 

Business response:

Hello, So sorry about your accident but thrilled you had such an excellent ER visit with Dr. Stinger and Nurse Jennifer. Both are fantastic! We appreciate you choosing Complete Care and want you to know we are always open and ready to help 24/7. Thank you again and please get well soon! 

Daniel B.'s profile image
Daniel B. 
on Birdeye

2 years ago

Good care,fast, helpful and pleasant didn't have to wait long.would go back. 

Business response:

Hello Ms. Campbell, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words and 5 stars. We are always here and open for your immediate healthcare needs. Please get well soon and thanks again! 

Joan R.'s profile image
Joan R. 
on Birdeye

2 years ago

Great service. 

Business response:

Thank you so much for your kind words, Joan. We really appreciate you taking the time out to share your experience with us. Cheers, Tyler Complete Care 

Lynnette M.'s profile image
Lynnette M. 
on Birdeye

2 years ago

Rapid in-processing. Saw doctor within 20 minutes. Nurse on top of the situation. Whole event concluded within 90 minutes. Excellent! 

Business response:

Thank you for trusting us with your care. We are happy to hear that you had a positive experience. We are open 24/7 and always here if you should ever need us again. 

Gonzalo E.'s profile image
Gonzalo E. 
on Birdeye

2 years ago

Excellent service, very knowledgeable 

Business response:

Hello Mr. Egana, Thank you for the kind words and 5 stars. We sure hope you get well very soon. Thanks again! 

Diana B.'s profile image
Diana B. 
on Birdeye

2 years ago

Caring and friendly and thorough team. Starts at the front counter and all team members insuring you are properly taken care of!! 

Business response:

Hello Ms. Boone, We really appreciate you taking the time to share your rating with us. We are so grateful for you noticed from the time you enter until the time you exit, you and your health are our number one priority! Get well soon and thank you so much! 

Frequently asked questions about Tyler Complete Care

How is Tyler Complete Care rated?

Tyler Complete Care has a 5 star rating with 2,998 reviews. 

When is Tyler Complete Care open?

Tyler Complete Care is open now. It is open 24/7.