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Tyler Smith of Mutual of Omaha Mortgage
- Mortgage Lenders
- Leawood, KS
About this business
Location details
10740 Nall Ave, Suite 115, Leawood, KS, 66211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Tyler was very helpful and quick to respond to questions. He made this process as easy as possible for us.
Verified by Mutual of Omaha Mortgage
Great rate and communication
Business response:
I'm thrilled to hear that you were satisfied with the rate and communication, Randall. It was a pleasure working with you, and I appreciate your feedback.
Verified by Mutual of Omaha Mortgage
Professional, knowledgeable. Quick turn around for questions.
Business response:
I'm glad to hear that you found the service professional and knowledgeable, Sean. Ensuring quick responses to your questions is important to me, and I appreciate your feedback. If there's anything more I can assist you with, please feel free to reach out.
Verified by Mutual of Omaha Mortgage
No Comment
Business response:
Thank you for your 5-star rating, Brian. If there's anything specific you'd like to share about your experience, please feel free to let us know. Your feedback is valuable to us at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Tyler and Alicia were an awesome team that kept me informed and on schedule throughout the whole process.
Business response:
I'm thrilled to hear that you had a positive experience with Alicia and me throughout the process. It was our pleasure to keep you informed and on schedule. Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Tyler was honest, transparent and very helpful from my very first conversation.
Business response:
I'm glad to hear that you found my assistance honest and transparent from the beginning. It was a pleasure to help you, and I appreciate your kind words.
Verified by Mutual of Omaha Mortgage
Fast response and lower fees. It would be nicer if the rate buy downs will be included in the initial closing disclosures rather than in the end. And if they are off on a specific day especially on closing day, it would be nice to know or send a message redirecting me to the coordinator rather than no reply.
Business response:
Hello Fahd, Thank you for your honest feedback and the high rating. I'm glad to hear you found our responses fast and our fees competitive. Your suggestions about including the rate buy downs in the initial closing disclosures and announcing off-days, especially on closing days, are appreciated. Your insights provide us with the opportunity to improve our service and communication. We will definitely consider these points for our future dealings. Thank you again for choosing Mutual of Omaha Mortgage. Looking forward to as... read more
Verified by Mutual of Omaha Mortgage
I left with a home
Business response:
I'm thrilled to hear that you left with a home, Jennifer! Your satisfaction is my top priority, and I'm glad to know that my service met your expectations. Your feedback means a lot to me and to Mutual of Omaha Mortgage. Thank you for the five-star rating. If you ever need any assistance in the future, don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
Tyler was fast and attentive, but we did not have the same experience with the processing and underwriting team.
Business response:
I appreciate your kind review, Joshua. Your feedback is valuable to us. I'm glad to hear that you found my service prompt and attentive. I apologize if the processing and underwriting team did not meet your expectations. We strive for excellence across all our teams at Mutual of Omaha Mortgage, and your feedback will be forwarded for improvement. Thank you for taking the time to share your experience.
Frequently asked questions about Tyler Smith of Mutual of Omaha Mortgage
How is Tyler Smith of Mutual of Omaha Mortgage rated?
Tyler Smith of Mutual of Omaha Mortgage has a 4.7 star rating with 28 reviews.
When is Tyler Smith of Mutual of Omaha Mortgage open?
Tyler Smith of Mutual of Omaha Mortgage is closed now. It will open tomorrow at 9:00 a.m.