United Water Restoration Group of Charlotte

Eric Turner 

on Home Advisor

3 weeks ago

I was concerned about possible mold or moisture problems in my crawlspace so I called United Water Restoration Group. Rob came out to do a free assessment and spent a significant amount of time carefully evaluating my two split crawlspaces. Rather than try to sell me an â� � encapsulationâ� � or other services I really didnâ� � t need, he sat down with me and showed me pictures of the crawlspace along with detailed moisture readings of my subfloor and floor joists. His recommendations were carefully thought out to focus on w... read more

Kristin Vining 

on Home Advisor

5 months ago

On January 9, 2024, we experienced what we now know was a 25-year rain. Unfortunately, our entire basement flooded with rising waters at a rate we could not control. Water entry began at approximately 2 pm. We were unhinged! Once we realized we were handcuffed to the situation, we started processing, � How are we getting this water out of here?� After several phone calls and a Facebook post, one of our sweet friends mentioned United Water Restoration Group. The owner was a patient of hers, and she highly recommended his comp... read more

keith brann 

on Home Advisor

7 months ago

Team was at our house in under an hour to start the water mitigation after a water pipe burst and was undetected for days while we were away on vacation. The hauled away the damaged flooring, walls and insulation. Staff came by daily to check on the condition of the floor & walls, and adjust the drying fans. The staff responded to call & emails timely AND assisted with insurance company questions and related. Highly recommended. 

Jasmine Jackson 

on Home Advisor

a year ago

If I could give 100 stars, I would! I had water damage on July 3rd of this year. After removing the water from the floor, I thought I was done... until I went to my garage and noticed water dripping from the ceiling. At that point, I knew I was in trouble. I went to Google, and UWRG was the first hit I saw. Panicking and with high anxiety, I called the number. I spoke with Rob (owner), who was lovely, sweet, and reassuring. About 30 minutes-1 hour later, Rob and Jeron were at my house to assess the damage. I explained how I... read more

Karen Owings 

on Home Advisor

a year ago

I would highly recommend this company! We had a property we were working on that had a tree fall on the roof during a rain storm causing water damage. We called United Water Restoration Group. They were quick to respond and very professional. Definitely hope not to have any future water issues but if we do I know who to call! 

Anna McLaughlin 

on Home Advisor

a year ago

Our four-year-old son decided to create an "ocean" in the bathroom by plugging up the sink while the water ran, and within 10 minutes, we had a flood that extended into the hallway, our daughters' bedroom, and through the floor into the garage. Joel and William answered our call and came out immediately to start the remediation process. They were reassuring, incredibly responsive and professional. We could not have asked for a better team to support us in remediating the water to ensure we won't have any lasting damage. Than... read more

Monica Baker 

on Home Advisor

2 years ago

We had a leak in our master shower that required remediation. We weren't sure who to contact since we had lived in the area for only a few months. We contacted United Water Restoration Group and were impressed from the very first meeting. Joel Williams was our first point of contact and was extremely knowledgeable about the remediation process as well as the insurance process. He worked with our insurance giving them all the detailed reports and photos to help support our claim. His confidence and knowledge made us feel extr... read more

Stephanie DeJesus 

on Home Advisor

2 years ago

I was so stressed because I had water coming up through my floors. I called and Joel was sent over immediately to assess the situation. Within 2 hours Brandon and Allen showed up to start the process of sucking the water up and attempting to dry the floor planks. All 3 guys were extremely friendly and knowledgeable. I asked a lot of questions because I have never dealt with anything like this. They answered all my questions in-depth, with a smile. Over the next week or so they came to my house almost daily, along with Willia... read more

fendy huang 

on Home Advisor

3 years ago

Rob Fischmann showed up on time and went right to work. He is very knowledgeable, professional and polite. They located the source of the leak and help me to file the claim and what I expected since it is roof leak from rain. He is very patience to ensure me problem could be fixed. So glad that he was here to locate the problem for me. I definitely will recommend them to my friends.