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United Water Restoration Group of Tampa
- Damage Restoration
- Tampa, FL
About this business
Location details
4897 W Waters Ave, Suite D, Tampa, FL, 33634, United States
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If you have any problems with mold whatsoever, I ****%, recommend United Water restoration group of **********! We have used this company, twice, in the last 6 months, for two separate issues , and you will not find a more professional, caring, hard working group of people then this company. As soon as we were in contact with *******, they came out quickly and addressed the issues immediately. We live in an HOA community, and ******** in the office, was very helpful and knowledgeable about dealing with not only our insurance... read more
I got a big flood in my condo. United water restoration came fast and in time to saved my condo from more damage. Their technician Artsem ********* was very professional and knowledgeable. Strongly recommended
Great job, professionally done by *************************. Thank you so much !
United Restoration was recommended to us! We were completely satisfied with their work! Very professional, communication was outstanding, ***** was ************** that visited our home everyday for a month, he was Amazing! Our water damage was extensive but we picked the right company to help us get back to normal! You will definitely not be disappointed! Call them now!
Business response:
****, we're delighted to receive your glowing 5-star review! Thank you for taking the time to share your positive experience with us. We appreciate your support and hope you refer us to anybody in need of our services.
I had a plumbing/water issue. I called United at 4:30 one afternoon and they had a crew at the house by 5:30 and stayed until 10:00. They were back early the next morning to finish. Because I am remote they called and texted me several times to update to their findings and reported the results.This business model is one that every company should understand and emulate. I am impressed and highly recommend United. I couldnt be happier with their service, attitude and incredible responsiveness.
Business response:
Hi *****, We appreciate you taking the time to leave us a review through several platforms and we're happy to know our team was able to provide meaningful assistance through your restoration process. Thank you again for taking the time to let us know how our team did and for sharing this glowing review, we appreciate it! While we hope you won't need our services again any time soon, we're always a phone call away from assisting!
What started out as a good company turned into a company who lacks Integrity. TERRIBLE! They want your insurance money and thats it. To say I was highly disappointed would be a HUGE understatement. Although I am grateful for them coming in over Labor Day weekend, and for the most part communication was okay, when push came to shove, they could not finish strong. The demo crew did not clean worth a ****. They failed their air quality test and then expected us to pay for their failure. The indoor air quality specialist wouldnt... read more
Business response:
We are deeply sorry your experience with United Water was not up to our standards. We would like the opportunity to revisit your home with ***************** and review the project and invoice with you and your husband. We look forward to meeting you and finding the proper steps to take in rectifying your concerns.
Worst company Ive ever done business with. Came with a recommendation from the plumbing company I used and was a straight disaster the whole way through. Had to call numerous times and never got a call back. Was told in the notes my job said it was completed yet the only thing ever done was them drying out the wall. Missed appointments for estimates. Zero communication. I practically had to prod this job along just to get it not even halfway done a month later at the time of me writing this review. Also cut more drywall out ... read more
Business response:
Dear ***************************************************************** appreciate your valuable feedback regarding your recent engagement with our company. We extend our apologies for any inconveniences you may have encountered during the course of your project. Your insights are of significant importance to us as they guide our ongoing efforts to refine and elevate our service standards. Allow me to address the issues you have raised:Delays attributed to insurance coverage evaluations can indeed be frustrating. We are commi... read more
Do your research after all of our storms I had to have my entire roof replaced and this company contacted me to do drywall and mold removal. They were very professional when they came out ..they contacted my insurance company ..they told me it had been approved by insurance to perform the work . They later sent me a bill for over $20,000, put a lien on my property and now I had an attorney call and threaten to *** me so do your research! Of course they wont return any of my calls!
Business response:
Hello *****. Im trying to look into this matter for you. I cant find ** jobs under your name or email in my system. I emailed you this morning for more information. Please reply or you may tex or call me @ ************.****************************;|VP of NF Operationsa:United Water Restoration Group|*****************************32174 ************, **e:****************************************************************************| www.unitedwaterrestoration.comm:************|p:************
My 93 year old mother was intimidated and taken advantage of by this company. BEWARE! They were called on 1/5/2023 to help with a water leak when her AC quit working and needed to be replaced. The technician asked who her insurance company was and had her sign some paperwork which she was never given a copy of. They left 2 fans for 24 hours to dry up the moisture. She was then contacted by her insurance company and that they wanted to come and inspect the damage. At the end of January she told the insurance adjuster that she... read more
Business response:
Hello *******,While we're sorry that you have had a negative experience with our company, the story in the review has several components wrong. First and foremost, we never placed a lien on your mother's home. We sent a notice to the owner for the failure of payment. We have also sent the invoices to the homeowner multiple times, including the email with a payment failure notice. We have also sent ample reasoning for the work done, with the work detailed along the bill to justify the scope of work United performed. It wasn't... read more
Frequently asked questions about United Water Restoration Group of Tampa
How is United Water Restoration Group of Tampa rated?
United Water Restoration Group of Tampa has a 4.8 star rating with 438 reviews.
When is United Water Restoration Group of Tampa open?
United Water Restoration Group of Tampa is open now. It is open 24/7.