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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,580 reviews
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John B.'s profile image
2 years ago

Very Good Measurements, Excellent installation people, very satisfied job. Would use again if needed for more areas. 

Business response:

Hi John, thanks for your kind words and trusting us with your home-improvement project.^JD 

Betty Q.'s profile image
2 years ago

Business response:

Hi, Betty. Thank you so much for leaving us a stellar review!^JD 

Matt B.'s profile image
2 years ago

Business response:

Hello, Matt. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Sam R.'s profile image
2 years ago

Still waiting on completion of order. Need vents installed. Siding looks good, however it took multiple visits to get there. I would appreciate if installers did not urinate in the backyard. Please clean up trash and water bottles when departing the property. 

Business response:

Hi, Sam. Your feedback is highly appreciated. Thank you for the review!^JD 

Josh C.'s profile image
2 years ago

Windows and customer service were outstanding. Price point would be my deterent. 

Business response:

Hello, Josh. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! 

Nicholas V.'s profile image
Nicholas V. 
2 years ago

Business response:

Hello, Nicholas. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Marla B.'s profile image
2 years ago

It was a great experience and my Dad was pleased with the installation of his windows. Thanks for your professionalism! 

Business response:

Hello, Marla. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project! 

Kara R.'s profile image
2 years ago

Business response:

Hello, Kara. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! 

Robin V.'s profile image
2 years ago

Business response:

Hi, Robin. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com! 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,580 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 8:00 a.m.