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Universal Windows Direct of Cleveland

4.7

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.74,997 reviews
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Customer in Parma Heights, OH's profile image
Customer in Parma Heights, OH 
2 years ago
Terry S.'s profile image
2 years ago
Samuel V.'s profile image
2 years ago
Customer in North Canton, OH's profile image
Customer in North Canton, OH 
2 years ago
Customer in Chicago, IL's profile image
Customer in Chicago, IL 
2 years ago
Lori S.'s profile image
2 years ago
Jan P.'s profile image
2 years ago
Keith A.'s profile image
2 years ago

Our windows actually arrived before the initial 14 week time period and scheduling the install was very accommodating to our schedule. Our installer Jeff did a fantastic job with both the install and the clean up as well.We are very happy with our new windows and hope to use Universal Windows for other projects. 

Business response:

Thanks for sharing your experience with us, Keith. We are thrilled to hear Jeff provided you with a great installation experience and you're satisfied with your new windows. If there's anything else we can help with, please don't hesitate to reach out.^JD 

Suresh H.'s profile image
2 years ago

Good service, price from he sales rep not very clear. 

Business response:

Thanks for your feedback, Suresh. We are thrilled to hear we provided you with such a quality experience and appreciate your feedback. If you would like to share additional feedback on how we could provide a 5-star experience moving forward, please reach out to us at CustomerService@universalwindowsdirect.com.^JD 

Frequently asked questions about Universal Windows Direct of Cleveland

How is Universal Windows Direct of Cleveland rated?

Universal Windows Direct of Cleveland has a 4.7 star rating with 4,997 reviews. 

When is Universal Windows Direct of Cleveland open?

Universal Windows Direct of Cleveland is closed now. It will open at 10:00 a.m.