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Universal Windows Direct of Milwaukee
- Windows Installation
- Menomonee Falls, WI
About this business
Location details
N93W14655 Whittaker Way, Menomonee Falls, WI, 53051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
We had several windows and a door to replace. It was dumb because we had to split this into 2 different projects. The door they had to check on with engineers but they didnt tell the guy that came to measure windows to look at the door while they were there, so I had to work with the sales guy remotely to get answers. At one point, I had called several times with no answer about scheduling the measurement. The initial email they had for me was wrong, which was fine, but after fixing it once for documents, it wasn't fixed in ... read more
Business response:
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and apologize for any inconvenience you may have experienced. Your satisfaction is our priority, and we would like to address your concerns promptly. To discuss your feedback further or to resolve any issues, please feel free to contact our customer service team at (855) 293-7813 or email us at customerservice@uwdtba.com. We value your business and are committed to ensuring your experience with Universal Windows Direct is positiv... read more
I would not recommend Universal Windows Direct based on my installation experience. The sales experience was good, but the installation did not meet my expectations. The installer arrived approximately four hours late. The exterior finishing was incomplete, with uneven trim work, missing caulk in some areas, excessive caulk in others, and unfinished corners. The patio door also does not open and close smoothly. Broken glass from the old door was left behind, creating a safety hazard, and my family had to continue cleaning th... read more
Frequently asked questions about Universal Windows Direct of Milwaukee
How is Universal Windows Direct of Milwaukee rated?
Universal Windows Direct of Milwaukee has a 3.9 star rating with 1,197 reviews.
When is Universal Windows Direct of Milwaukee open?
Universal Windows Direct of Milwaukee is closed now. It will open at 10:00 a.m.