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Universal Windows Direct of Northern Virginia

4.1

About this business

Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more

Location details

4005 Westfax Dr, Suite A, Chantilly, VA, 20151, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.177 reviews
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Customer in Shepherdstown, WV's profile image
Customer in Shepherdstown, WV 
a year ago

Excellent work! And a very nice window 

Sally M.'s profile image
a year ago

Contract did not agree with estimate and measuring work for the order. It has been challenging to contact the correct personnel to seek answers. 

Customer in Herndon, VA's profile image
Customer in Herndon, VA 
a year ago

Yes but with qualifiers. 

Tina O.'s profile image
a year ago

Unfortunately, Universal Windows was the worst company to every work with. There was a lack of communication after signing the contract. Universal's sales representative lied about the installation company being employees of Universal; rather, the installers were contractors to my surprise. Additionally, throughout the process Universal rarely communicated the slow up with my windows and I found myself calling Universal monthly in order to get an update. I even went as far as scheduling appointments with more window companie... read more

John S.'s profile image
a year ago

I had recommended UWD to a family member after speaking with a Project Manager and seeing the windows in person. The windows seemed high quality. However, the customer service post-order, the installation, and the quality of the windows have changed my mind. I will never recommend UWD. 

Maria F.'s profile image
a year ago

POOR COMMUNICATION EXCEPT TO COLLECT PAYMENT . I WOULD RECOMMEND JOSE BUT NO ONE ELSE. 

Karen F.'s profile image
a year ago

Nice guy, but once all is said and done, can't get ahold of him. 

Customer in Falling Waters, WV's profile image
Customer in Falling Waters, WV 
2 years ago

Whole experience was professional and satisfying. 

Reggie L.'s profile image
2 years ago

No one came by to check on the windows or didn’t give me a receipt or what to do next. They say they wanted recommendations and had to neighbor wanted to get a quote no one return my call. I never received my 50$ gift card. 

Frequently asked questions about Universal Windows Direct of Northern Virginia

How is Universal Windows Direct of Northern Virginia rated?

Universal Windows Direct of Northern Virginia has a 4.1 star rating with 77 reviews. 

When is Universal Windows Direct of Northern Virginia open?

Universal Windows Direct of Northern Virginia is open now. It will close at 8:00 p.m.