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Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and p... read more
4005 Westfax Dr, Suite A, Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
Excellent work! And a very nice window
Contract did not agree with estimate and measuring work for the order. It has been challenging to contact the correct personnel to seek answers.
Yes but with qualifiers.
Unfortunately, Universal Windows was the worst company to every work with. There was a lack of communication after signing the contract. Universal's sales representative lied about the installation company being employees of Universal; rather, the installers were contractors to my surprise. Additionally, throughout the process Universal rarely communicated the slow up with my windows and I found myself calling Universal monthly in order to get an update. I even went as far as scheduling appointments with more window companie... read more
I had recommended UWD to a family member after speaking with a Project Manager and seeing the windows in person. The windows seemed high quality. However, the customer service post-order, the installation, and the quality of the windows have changed my mind. I will never recommend UWD.
POOR COMMUNICATION EXCEPT TO COLLECT PAYMENT . I WOULD RECOMMEND JOSE BUT NO ONE ELSE.
Nice guy, but once all is said and done, can't get ahold of him.
Whole experience was professional and satisfying.
No one came by to check on the windows or didn’t give me a receipt or what to do next. They say they wanted recommendations and had to neighbor wanted to get a quote no one return my call. I never received my 50$ gift card.
Universal Windows Direct of Northern Virginia has a 4.1 star rating with 77 reviews.
Universal Windows Direct of Northern Virginia is open now. It will close at 8:00 p.m.