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Universal Windows Direct of St Louis

4.3

About this business

Location details

11993 Borman Dr, St. Louis, MO, 63146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.33,009 reviews
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Review in Ashley, IL's profile image
Review in Ashley, IL 
2 years ago

Business response:

Hello, Customer. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J 

Edward K.'s profile image
Edward K. 
2 years ago

If you need windows expect to wait a very,very long time and for repairs wait is even longer! Staff is very good with installation. 

Business response:

Hello, Edward. We really appreciate you taking the time out to share your experience with us and thank you for trusting us at Universal Windows Direct with your home improvement project! ^JD 

Customer in Ashley, IL's profile image
Customer in Ashley, IL 
2 years ago
Donna P.'s profile image
Donna P. 
2 years ago

Business response:

Hello, Donna. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything! ^J 

Jan G.'s profile image
Jan G. 
2 years ago

Entire process was easy. 

Business response:

Hi, Jan. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project! 

Chyna S.'s profile image
Chyna S. 
2 years ago

I feel like everything with smoothly from initially scheduling our free in-home evaluation to after installation & getting a ripped screen replaced. The encounters with all employees has been top notch, as they have all been professional, efficient, kind, and knowledgeable. I would (and have already) recommend this company for window installation. 

Business response:

Thank you so much for your kind words, Chyna. We really appreciate you taking the time out to share your experience with us. Please don't hesitate to reach out if you need anything! 

Robert A.'s profile image
Robert A. 
2 years ago

the initial contact was very professional. But, when I tried to contact the salesperson I worked with I was told she no longer worked there. The installation was good. The follow-up service was lacking. 

Business response:

Robert, we are truly sorry to hear about the lack of follow up concluding your experience with us. If you have any concerns you wish to discuss, please contact us at customerservice@universalwindowsdirect.com for assistance.^J 

Dawn N.'s profile image
Dawn N. 
2 years ago

Business response:

Hi, Dawn. Thank you so much for leaving us a stellar review!^J 

Kaleem K.'s profile image
Kaleem K. 
2 years ago

Business response:

Hi, Kaleem. Thank you so much for leaving us a stellar review!^J 

Frequently asked questions about Universal Windows Direct of St Louis

How is Universal Windows Direct of St Louis rated?

Universal Windows Direct of St Louis has a 4.3 star rating with 3,009 reviews. 

When is Universal Windows Direct of St Louis open?

Universal Windows Direct of St Louis is open now. It will close at 8:00 p.m.